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Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Flock, the best team communication app and online collaboration platform, comes with team messaging, project management and other great features that make your team colloboartion more effective.Flock Integrations
It's easy to connect Freshdesk + Flock without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Freshdesk is a customer support platform that helps enterprises streamline communication with their customers. Freshdesk helps organizations in multiple ways:
Flock is a social media engagement platform that helps businesses monitor, engage, and analyze their social media audiences. The main purpose of Flock is to allow businesses to connect with their customers in a more meaningful way. Flock helps businesses to build strong relationships with their customers by interacting with them via social media. Flock allows businesses to get real-time insights about their customers and their behavior, which helps businesses in making better decisions. Flock provides insights into the fplowing:
Freshdesk has integrated with Flock. This integration enables businesses to monitor social media conversations about their brand in a more efficient manner. Freshdesk and Flock work together in the fplowing ways:
In summary, Freshdesk has integrated with Flock; with this integration, businesses can get valuable insights pertaining to customer relationships via social media platforms. These insights will help businesses in improving their services as well as improving the quality of relationships between customers and brands.
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