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Freshdesk + Facebook Shops Integrations

Syncing Freshdesk with Facebook Shops is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Facebook Shops

Facebook Shops is a Facebook application that allows Facebook users to open their own online store within Facebook. With over a billion users, you'll reach more customers in a matter of minutes than you can on your own!

Facebook Shops Integrations
Connect Freshdesk + Facebook Shops in easier way

It's easy to connect Freshdesk + Facebook Shops without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Freshdesk & Facebook Shops Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Facebook Shops as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Facebook Shops.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Facebook Shops

Facebook is the largest social networking site. It provides the facility to shop products, order food and complete tasks. Facebook has 1.8 billion users. It has 1 billion active users per month. Facebook has more than 2.7 million businesses. Facebook’s mission is to give people the power to build community and bring the world closer together. Facebook provides many tops for businesses to engage with their customers. Facebook has recently introduced Facebook Shop which allows users to directly buy products from their Facebook newsfeeds. This article will discuss how to integrate Freshdesk with Facebook Shops.

Facebook Shop allows users to buy products directly from their Facebook newsfeeds. The products are visible on the Facebook tab where users can like or comment on them. Users can click the product link to visit the product page and buy it online.

Freshdesk is an integrated help desk software for customer support, sales, marketing and billing. It offers many innovative features for businesses to engage with their customers. It runs on cloud-based SaaS (Software as a Service. model. Freshdesk is used by more than 70% of Fortune 100 companies. It also supports top brands like Apple, Microsoft, IBM, Google, Nike, HP, Dell, Sony, etc. Freshdesk offers a gamut of services for businesses including Email Support, Social Media Management, Call Center, Voice Response Systems, Automated Chatbots, Multi-channel Customer Support, etc.

The integration of Freshdesk with Facebook Shops helps in managing customer conversations related to purchase of a product on Facebook. It also helps in tracking sales from social media platforms. Freshdesk integrates with major social media platforms such as LinkedIn, Twitter, Facebook, etc. It provides a great way to manage customer conversation from different platforms at a single place.

Facebook Shop is a new feature which was introduced by Facebook in June 2016 to allow users to buy products directly from their newsfeeds. Freshdesk is a powerful support software which offers a myriad of customer support services. The integration of Freshdesk with Facebook Shop helps in managing customer conversations related to purchase of a product on Facebook. It also helps in tracking sales from social media platforms. The integration allows businesses to provide better support to customers and track their interactions from different channels at a single place.

The process to integrate Freshdesk and Facebook Shops may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.