?>

Freshdesk + Facebook Messenger Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Facebook Messenger

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Facebook Messenger

Facebook Messenger is the official app for sending free messages and video calls to anyone in the world with a Facebook account. Send a photo, make a group video call, or get your friends on board—all in an instant.

Facebook Messenger Integrations
Facebook Messenger Alternatives

Looking for the Facebook Messenger Alternatives? Here is the list of top Facebook Messenger Alternatives

  • Intercom Intercom

Best ways to Integrate Freshdesk + Facebook Messenger

  • Freshdesk Facebook Messenger

    Freshdesk + Facebook Messenger

    Send Message in Facebook Messenger when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Facebook Messenger Send Message
  • Freshdesk Facebook Messenger

    Freshdesk + Facebook Messenger

    Send Message in Facebook Messenger when New Ticket is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Facebook Messenger Send Message
  • Freshdesk Facebook Messenger

    Freshdesk + Facebook Messenger

    Send Message in Facebook Messenger when Update Ticket is added to Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Update Ticket
     
    Then do this...
    Facebook Messenger Send Message
  • Freshdesk Freshdesk

    Facebook Messenger + Freshdesk

    Create Contact to Freshdesk from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    Freshdesk New Message sent to Page
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Facebook Messenger + Freshdesk

    Create Ticket to Freshdesk from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    Freshdesk New Message sent to Page
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Facebook Messenger in easier way

It's easy to connect Freshdesk + Facebook Messenger without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Delivered Message

    Triggers when a new Message is sent to a page.

  • New Message

    Triggers when a new Message is sent to a page.

  • New Message Read

    Triggers when a new Message is sent to a page.

  • New Message sent to Page

    Triggers when a new Message is sent to a page.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Send Message

    Send message from facebook page.

How Freshdesk & Facebook Messenger Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Facebook Messenger as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Facebook Messenger.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Facebook Messenger

Freshdesk is one of the most popular customer support software companies around the world, and it has seen a lot of success in India. It has been able to maintain a strong reputation as a great alternative to Zendesk, with its focus on providing Indian customers with great customer support. Facebook Messenger is a popular messaging service that allows users to send messages to each other and to businesses, including Freshdesk.

Integration of Freshdesk and Facebook Messenger provides businesses like Freshdesk with an easy way for their customers to get in touch with them about questions and issues. This integration has a lot of benefits for both Freshdesk and its users.

Integration of Freshdesk and Facebook Messenger

According to the Freshdesk website, they created a feature called “Chat On Messenger” in order to achieve better user experience. This was achieved by allowing users to link their Facebook accounts with Freshdesk so that they could contact Freshdesk via Facebook Messenger.

Benefits of Integration of Freshdesk and Facebook Messenger

The integration between Freshdesk and Facebook Messenger is beneficial for many reasons. For example, it allows most people who use social media to be able to contact Freshdesk in the way they are most comfortable. Many people prefer messaging services such as Facebook Messenger over calling or emailing because it is more convenient. This integration also helps customers feel more connected with the business they are contacting, which improves customer relations. It also helps Freshdesk save time, as customers do not have to fill out new forms when contacting them about problems. The integration also allows for faster respution of customer issues, which results in more satisfied customers.

The process to integrate Freshdesk and Facebook Messenger may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.