Integrate Freshdesk with Ecwid

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Ecwid

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About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Ecwid

Ecwid is a cloud-based online store builder that allows you to create an online store on any website, Facebook page, or many sites at once.

Ecwid Integrations

Best Freshdesk and Ecwid Integrations

  • Freshdesk Integration Ecwid Integration

    Freshdesk + Ecwid

    Create Customer to Ecwid from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Integration New Contact
     
    Then do this...
    Ecwid Integration Create Customer
  • Freshdesk Integration Ecwid Integration

    Freshdesk + Ecwid

    Create Discount coupon to Ecwid from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Integration New Contact
     
    Then do this...
    Ecwid Integration Create Discount coupon
  • Freshdesk Integration Ecwid Integration

    Freshdesk + Ecwid

    Create Order to Ecwid from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Integration New Contact
     
    Then do this...
    Ecwid Integration Create Order
  • Freshdesk Integration Ecwid Integration

    Freshdesk + Ecwid

    Create Product to Ecwid from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Integration New Contact
     
    Then do this...
    Ecwid Integration Create Product
  • Freshdesk Integration Ecwid Integration

    Freshdesk + Ecwid

    Update Product in Ecwid when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Integration New Contact
     
    Then do this...
    Ecwid Integration Update Product
  • Freshdesk Integration {{item.actionAppName}} Integration

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Freshdesk + Ecwid in easier way

It's easy to connect Freshdesk + Ecwid without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Customer

    Triggers when a new customer is created.

  • New Orders

    Triggers when a new order placed.

  • New Paid Order

    Triggers when a new paid order is placed.

  • New Pickup Order

    Triggers when a new pickup order is placed.

  • New Product

    Triggers when a new product is created.

  • New Shipping Order

    Triggers when a new shipping order is placed.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Create Customer

    Creates a customer.

  • Create Discount coupon

    Creates a discount coupon.

  • Create Order

    Creates a order.

  • Create Product

    Creates a new product.

  • Update Product

    Updates a product.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Freshdesk & Ecwid Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Ecwid as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Ecwid.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Ecwid

Freshdesk is a cloud-based customer support software created by Freshworks. It was started in 2010 and launched its first version in 2011. The software offers a variety of tops to organize communication with clients, providing a single customer support interface. It is designed to help companies manage their customers’ feedback, as well as track the performance of each employee related to spving client issues. In addition, it offers a number of reports that help companies measure their performance and improve client retention.

In the last few years, Freshdesk has been one of the fastest growing customer service software sputions on the market, gathering more than 1,500 customers, including Dell, Western Digital, Lufthansa Group, and many others.

Ecwid is a full-featured ecommerce platform for creating online stores. Created by Ecwid Systems, it enables users to set up online stores for selling products or services with minimal effort. The platform offers features such as PayPal integration, social media sharing, RSS feeds, automated product delivery tracking, and more. It is available in both web-based and mobile versions. There is no need to download any software to use Ecwid; it can be used on all devices with an Internet connection.

Freshdesk integrates with Ecwid through Templates. Templates are pre-built designs that can be applied to an Ecwid site. Once the Template is applied to the site, it automatically adds functionality like Wish Lists, Product Comments, and more. This allows you to create an ecommerce site without writing code or knowing how to design sites. Templates are also easy to share among your team members so everyone can work on the site together.

Benefits of Integration of Freshdesk and Ecwid

The integration of Freshdesk and Ecwid provides users with many benefits. First of all, Ecwid offers hundreds of pre-designed templates that integrate with Freshdesk. Users do not have to worry about designing the layout of their site because Freshdesk takes care of that part. All they have to do is choose a Template that fits their needs and apply it to their site. After they apply the Template, they will see all the features added by it. For example, if they apply a Product Comments Template, they will see an option for adding comments to each of their products. If they apply a Wish List Template, they will be able to build a Wish List on their website, which will allow them to monitor the items selected by their customers. They will also be able to see how many people have added each product to their Wish List. Each Template adds its own functionality that helps users run their business more efficiently.

Another benefit of integrating Freshdesk and Ecwid is that there is no need for users to have any design skills or ability to code. They can simply use the Templates provided by Ecwid so they never have to worry about updating or changing their site’s design or layout again. They can focus on improving their business instead of worrying about updating their website’s design every time something changes.

Integrating Freshdesk and Ecwid allows users to create professional ecommerce websites without any design skills or coding ability. With just a few clicks of a mouse, they can set up their own online store that sells products or services easily and quickly. It is easy for anyone to use and it takes no time at all to get started using it.

The process to integrate Freshdesk and Ecwid may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.