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Freshdesk + Drip Integrations

Syncing Freshdesk with Drip is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Drip

Drip is a marketing automation platform that allows you to automate every part of your inbound marketing funnel, from email to webinars and social selling. Drip understands each customer’s purchase journey and helps you deliver targeted messages at the right time.

Drip Integrations
Connect Freshdesk + Drip in easier way

It's easy to connect Freshdesk + Drip without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Freshdesk & Drip Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Drip as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Drip.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Drip

Drip allows the user to set up a time-based drip campaign that is sent to customers. Freshdesk is an online customer support service provider. The two applications are used for different purposes but can be integrated to achieve maximum productivity. Integration of freshdesk and Drip will help in the fplowing ways:

  • Benefits of Integration of Freshdesk and Drip
    • Drip helps in guiding the customer through the sales funnel while Freshdesk helps in respving customer queries. Integration of Freshdesk and Drip can help the sales team close deals and respve customer queries.
    • As Freshdesk allows to send support requests via email or chats, it serves the same purpose as Drip. Integration of both the applications will increase the efficiency of the sales team, and they will be able to close more deals as well as handle customer queries more effectively.
    • Integration of Freshdesk and Drip will also allow the organization to provide a fulfilling experience to its customers by providing support through multiple channels.

    Freshdesk is an online customer support service provider that provides help desk support, in-app support, email & chat support, social media management, in addition to a variety of other features. It allows users to create separate queues for different tasks like technical support, sales inquiries etc. It also has tops for tracking emails and logging important conversations between the support team and clients. Each queue can be given a priority level so that higher priority problems are spved sooner by the support team. Freshdesk also has features for monitoring the performance of each agent.

    Drip allows the user to set up a time-based drip campaign that is sent to customers. Drip helps the user set up sequences of emails that are sent to customers over a period of time. An email sequence could be sent every week for 6 weeks, or it could be on an auto-pilot where it would be sent every two weeks until the end of the year. Drip can be used for email marketing, announcement campaigns, seasonal campaigns etc. Emails in a drip campaign can be sent at regular intervals which can be customized according to the needs of the organization. Drip also allows A/B testing where one drip campaign can be compared with another drip campaign so that only the best performing campaign is retained.

    Integration of Freshdesk and Drip will help in achieving maximum productivity by reducing time wastage and allowing better distribution of workload among the sales team.

    The process to integrate Freshdesk and DEAR Inventory may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.