Integrate Freshdesk with ConvertKit

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About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About ConvertKit

ConvertKit is an email marketing software that helps online creators earn a living through email marketing.

Want to explore Freshdesk + ConvertKit quick connects for faster integration? Here’s our list of the best Freshdesk + ConvertKit quick connects.

Explore quick connects
Connect Freshdesk + ConvertKit in easier way

It's easy to connect Freshdesk + ConvertKit without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Form Subscriber

    Triggers when a subscription occurs on a specific form.

  • New Purchase

    Triggers when a new purchase is added to your account.

  • New Subscriber

    Triggers when a new subscriber is confirmed within your account (has completed any applicable double opt-ins).

  • New Tag Subscriber

    Triggers when a specific tag is added to a subscriber.

  • Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Add Subscriber to Form

    Subscribe someone to a specific form.

  • Add Tag to Subscriber

    Add a subscriber to a specific tag.

  • Create or Update Purchase

    Adds a purchase to a subscriber, or updates an existing purchase.

  • Remove Tag From Subscriber

    Remove a specific tag from a subscriber if they have it.

How Freshdesk & ConvertKit Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ConvertKit as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to ConvertKit.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and ConvertKit


Freshdesk is an online help desk software that provides users with a simple and efficient way to provide customer support. It is a cloud-based platform that allows companies to streamline customer support and effectively manage their customers. This top is ideal for small, medium, and large businesses.


ConvertKit is a top that helps bloggers and internet marketers grow their mailing list and convert more leads into sales. It works by allowing users to send out automated email campaigns, create landing pages, integrate with third-party apps, and more.

Integration of Freshdesk and ConvertKit

Freshdesk and ConvertKit are both tops that are highly compatible with one another. These two softwares can be easily integrated with each other in order to allow users to streamline their marketing efforts and provide excellent customer service at the same time. They can work together so well because they are both cloud-based platforms.

Benefits of Integration of Freshdesk and ConvertKit

Integrating Freshdesk and ConvertKit is beneficial for a variety of reasons. One reason why integration is such a great idea is because it will allow you to track your marketing activities in one place. This will help businesses save a lot of time because they won’t have to log into multiple platforms just to track their efforts. Integration with ConvertKit also allows you to provide your customers with better support because you can now answer questions about their subscriptions or any other questions related to your products from within the same system. In addition to providing better support, integration with Freshdesk also allows you to gain insights into the health of your business regarding your customer and subscriber base as a whpe. For example, it allows you to get stats on how many subscribers are active on your list, how long they have been subscribed for, how many unsubscribes per month there are, etc. When you integrate with ConvertKit, you also gain access to more advanced targeting options when sending out your email campaigns. You can target people based on various factors such as location, age, gender, interests, and much more. With this flexibility, you will be able to reach out to even more people than you could before with standard email marketing methods such as newsletters and autoresponders. If you want to learn more about the benefits of integrating Freshdesk and ConvertKit, check out this article by Unbounce.

In conclusion, if you are looking for a way to streamline your marketing efforts or provide better customer support while growing your mailing list at the same time, integrating Freshdesk and ConvertKit could be a great idea for your business.

The process to integrate Freshdesk and ConvertKit may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm