Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
ClickMeeting is a cloud-based, enterprise-class meeting software service that enables you to coordinate and monitor online meetings, collaborate, and track participationClickMeeting Integrations
Freshdesk + ClickMeetingAdd New Registrant in ClickMeeting when New Contact is created in Freshdesk Read More...
Freshdesk + ClickMeetingCreate New Event to ClickMeeting from New Contact in Freshdesk Read More...
Freshdesk + ClickMeetingAdd New Registrant in ClickMeeting when New Ticket is created in Freshdesk Read More...
Freshdesk + ClickMeetingCreate New Event to ClickMeeting from New Ticket in Freshdesk Read More...
Freshdesk + ClickMeetingAdd New Registrant in ClickMeeting when Update Ticket is added to Freshdesk Read More...
It's easy to connect Freshdesk + ClickMeeting without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a new attendee registers to your event.
Triggers when you create a new event.
Triggers when you create a new event with registration.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
A new attendee will be registered to your event.
A new event will be created.
Freshdesk is an online customer support system that helps companies to provide help to customers and respve their issues. It is one of the top rated customer support services in India.
ClickMeeting is an online meeting software which allows you to Screen share, video conference, and share files with your clients or cpleagues. You can also record your meetings.
These two systems can be integrated so that a representative of the client can be able to attend a meeting in Freshdesk and transfer it to Clickmeeting after the meeting is over to have further discussion. Integration of these two systems will benefit both the customer and the Freshdesk representative.
The Freshdesk representative can attend the meeting on time through Clickmeeting. This will allow the representative to have a video call with the client and attend the call without any interruption. It will help both the client and the Freshdesk representative to start the discussion right away without wasting any time in discussing available options during the meeting.
The integration of Freshdesk and Clickmeeting will help both the client and the Freshdesk representative save time and energy as they don’t need to schedule a separate meeting for discussing matters with each other. The client will be able to discuss his issues with the Freshdesk representative face-to-face through Clickmeeting. This will help client and representatives of Freshdesk communicate directly without any hassle. This will save both the client and the Freshdesk representative time and energy.
Integration of Freshdesk and ClickMeeting can be done by creating a customized URL that is unique for each user in Clickmeeting. The URL should be shared with the client who can join the meeting through the URL. Once the Freshdesk representative joins the meeting, he/she can transfer the call to Freshdesk by clicking on a button. Then, the client can raise his issue and discuss it with the Freshdesk representative through Clickmeeting. The Freshdesk representative can transfer back to Clickmeeting after discussing his issue with the client through Freshdesk. This will help save time and energy for both parties invpved as they don’t need to schedule a separate meeting for discussing matters through Freshdesk. They can use this integration to connect with each other whenever they wish to do so.
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