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Freshdesk + Webex Meetings Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Webex Meetings

  • No code
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  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Webex Meetings

Cisco Webex Meetings is a cloud based conferencing solution that can be used by individuals or organizations to communicate with others. Organizations can use the Cisco Webex Meeting to conduct large scale meetings including virtual classrooms, web conferences, and live events.

Webex Meetings Integrations

Best ways to Integrate Freshdesk + Webex Meetings

  • Freshdesk Webex Meetings

    Freshdesk + Webex Meetings

    Create Meeting to Cisco Webex Meetings from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Webex Meetings Create Meeting
  • Freshdesk Webex Meetings

    Freshdesk + Webex Meetings

    Create Meeting to Cisco Webex Meetings from New Ticket in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Webex Meetings Create Meeting
  • Freshdesk Webex Meetings

    Freshdesk + Webex Meetings

    Create Meeting from Cisco Webex Meetings from Update Ticket to Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Update Ticket
     
    Then do this...
    Webex Meetings Create Meeting
  • Freshdesk Freshdesk

    Webex Meetings + Freshdesk

    Create Contact to Freshdesk from New Meeting in Cisco Webex Meetings Read More...
    Close
    When this happens...
    Freshdesk New Meeting
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Webex Meetings + Freshdesk

    Create Ticket to Freshdesk from New Meeting in Cisco Webex Meetings Read More...
    Close
    When this happens...
    Freshdesk New Meeting
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Webex Meetings in easier way

It's easy to connect Freshdesk + Webex Meetings without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Meeting

    Trigger when new meeting created.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Create Meeting

    Creates a new meeting.

How Freshdesk & Webex Meetings Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Webex Meetings as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Webex Meetings.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Webex Meetings

Freshdesk?

Freshdesk is a cloud-based customer support software that enables organizations to offer support via email, phone, or social media. It allows users to create an online portal where customers can submit their queries and reviews regarding products and services. The company was founded in 2010 by Girish Mathrubootham, Shan Krishnasamy, and Sachin Agarwal. It has its headquarters in Chennai, India.

Cisco® Webex Meetings?

Cisco® Webex™ Meetings is a web conferencing software owned by Cisco Systems, Inc. It was launched in 2003 to compete with other major web conferencing software providers such as Microsoft’s Live Meeting, Citrix’s GoToMeeting, and Google’s Hangouts. Cisco® Webex™ Meetings provides video conferencing services that allow users to communicate with each other in real time using screen sharing, instant messaging, whiteboarding, and desktop sharing.

Integration of Freshdesk and Cisco® Webex Meetings

Freshdesk offers integration with Cisco® Webex Meetings so that all customer conversations are automatically sent to the Cisco® Webex™ Meeting room right after the customer submits it in the Freshdesk portal. This integration can help organizations automatically create meetings for incoming tickets in Cisco® Webex™ Meetings. It also helps them keep track of customer interactions at any point in time. With this integration, users can directly start a meeting from the Freshdesk portal instead of opening the Cisco® Webex™ Meetings account separately.

Benefits of Integration of Freshdesk and Cisco® Webex Meetings

The integration of Freshdesk and Cisco® Webex™ Meetings can bring numerous benefits to business organizations. Some of them are listed below:

Businesses can easily schedule a meeting without having to log into another account or manually start a meeting. They can directly start a web conference from the Freshdesk portal so they do not have to switch between web accounts while dealing with different customers.

Freshdesk can automatically create a Cisco® Webex™ Meeting room based on the ticket number of the incoming request from a customer. This allows businesses to organize their meetings more efficiently. For example, if a customer sends a request for booking an appointment, the user can directly book it from the Freshdesk portal instead of creating a new meeting room for this purpose.

Businesses can also track customer interactions at any time because all previous interactions will be available in the Cisco® Webex™ Meeting room. This helps them keep a track of all customer-related activities and eliminate any chance of miscommunication later on.

The process to integrate Freshdesk and Cisco® Webex Meetings may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.