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Freshdesk + Chargebee Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Chargebee

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Chargebee

Chargebee is a subscription management and recurring billing application that helps SaaS and SaaS-like enterprises streamline revenue operations. Chargebee works with the world's most popular payment gateways.

Chargebee Integrations

Best ways to Integrate Freshdesk + Chargebee

  • Freshdesk Chargebee

    Freshdesk + Chargebee

    Resume Subscription in Chargebee when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Chargebee Resume Subscription
  • Freshdesk Chargebee

    Freshdesk + Chargebee

    Pause Subscription in Chargebee when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Chargebee Pause Subscription
  • Freshdesk Chargebee

    Freshdesk + Chargebee

    Change Next Billing Date in Chargebee when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Chargebee Change Next Billing Date
  • Freshdesk Chargebee

    Freshdesk + Chargebee

    Record Offline Payment for an Invoice in Chargebee when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Chargebee Record Offline Payment for an Invoice
  • Freshdesk Chargebee

    Freshdesk + Chargebee

    Create Customer to Chargebee from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Chargebee Create Customer
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Chargebee in easier way

It's easy to connect Freshdesk + Chargebee without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Customer Details Updates

    Triggers when customer details such as first name, last name, email, billing address, etc., are updated.

  • New Customer

    Triggers when a customer is created.

  • New Invoice

    Triggers when a new invoice is generated(with line item support).

  • New Payment

    Triggers when a payment is collected successfully.

  • New Subscription

    Triggers when a subscription is created.

  • Payment Failure

    Triggers when a payment fails.

  • Subscription Cancellation

    Triggers when a subscription is cancelled.

  • Subscription Cancellation Scheduled

    Triggers when a subscription is scheduled for cancellation.

  • Subscription Details Updates

    Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.

  • Subscription Pause

    Triggers when a subscription is paused.

  • Subscription Resumption

    Triggers when a paused subscription is resumed.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Change Next Billing Date

    Updates next billing date of a subscription.

  • Create Customer

    Creates a new customer in Chargebee.

  • Create Subscription

    Creates a new subscription along with the customer in Chargebee. This action does not support adding subscription to an existing customer.

  • Pause Subscription

    Pauses a subscription in Chargebee.

  • Record Offline Payment for an Invoice

    Records an offline payment for unpaid invoices.

  • Resume Subscription

    Resumes a paused subscription in Chargebee

  • Update Customer

    Updates customer details in Chargebee.

How Freshdesk & Chargebee Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Chargebee as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Chargebee.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Chargebee

Freshdesk

Freshdesk is called a customer support and service software. It is a cloud-based platform that helps companies to communicate with their customers and make them happier. Freshdesk provides a single platform for managing multiple channels like social media, email, phone, etc. It provides sputions for customer support, helpdesk, billing, sales and marketing, etc.

Chargebee

Chargebee is a SaaS based online billing and subscription management spution. It helps the companies to create, design and manage their billing pages. With Chargebee, you can offer your users to pay through multiple channels like credit cards, PayPal, bank account, etc. Chargebee helps the companies to build their recurring billing model with one-click payment option. The other features of Chargebee are. auto-renewing subscriptions, expiry dates, multiple payment gateways, etc. Chargebee integrates with Freshdesk to provide seamless billing and subscription management services.

Integration of Freshdesk and Chargebee

Integration of Freshdesk and Chargebee allows the users of these two platforms to take advantage of both the platforms. Freshdesk users can easily integrate their invoicing and billing part with Chargebee subscriptions. This integration enables the user to get paid on time by the customers. Moreover, it also helps them to reduce the number of support tickets from their customers.

Benefits of Integration of Freshdesk and Chargebee

Fplowing are some of the benefits of integration of Freshdesk and Chargebee:

The users are provided with a single point for all their customer support activities which makes them convenient and easy.

It allows the customers to pay for the product/services online without any hassle.

It increases the conversion rate of the company as it provides the facility of easy payment option to the customers.

The users can send out mass mailers to their customers using Freshdesk and Chargebee together. This helps in saving time as they don’t have to log in to different systems to send out mails or send an invoice or a bill. Users can also track the responses of their customers in all these platforms using one user account. This increases the efficiency of the user.

It saves money as the users don’t have to maintain separate accounts for different gateways and payment methods. They only need one login ID to perform all the tasks related to billing and payments. This not only saves their hard earned money but also saves their precious time.

To conclude, I would say that integration of Freshdesk and Chargebee is a smart choice for all the businesses that want to decrease their number of support tickets and increase their revenue at the same time.

The process to integrate Freshdesk and Chargebee may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.