Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Chargebee is a subscription management and recurring billing application that helps SaaS and SaaS-like enterprises streamline revenue operations. Chargebee works with the world's most popular payment gateways.Chargebee Integrations
Freshdesk + ChargebeeResume Subscription in Chargebee when New Contact is created in Freshdesk Read More...
Freshdesk + ChargebeePause Subscription in Chargebee when New Contact is created in Freshdesk Read More...
Freshdesk + ChargebeeChange Next Billing Date in Chargebee when New Contact is created in Freshdesk Read More...
Freshdesk + ChargebeeRecord Offline Payment for an Invoice in Chargebee when New Contact is created in Freshdesk Read More...
It's easy to connect Freshdesk + Chargebee without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Triggers when a customer is created.
Triggers when a new invoice is generated(with line item support).
Triggers when a payment is collected successfully.
Triggers when a subscription is created.
Triggers when a payment fails.
Triggers when a subscription is cancelled.
Triggers when a subscription is scheduled for cancellation.
Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.
Triggers when a subscription is paused.
Triggers when a paused subscription is resumed.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Updates next billing date of a subscription.
Creates a new customer in Chargebee.
Creates a new subscription along with the customer in Chargebee. This action does not support adding subscription to an existing customer.
Pauses a subscription in Chargebee.
Records an offline payment for unpaid invoices.
Resumes a paused subscription in Chargebee
Updates customer details in Chargebee.
Freshdesk is called a customer support and service software. It is a cloud-based platform that helps companies to communicate with their customers and make them happier. Freshdesk provides a single platform for managing multiple channels like social media, email, phone, etc. It provides sputions for customer support, helpdesk, billing, sales and marketing, etc.
Chargebee is a SaaS based online billing and subscription management spution. It helps the companies to create, design and manage their billing pages. With Chargebee, you can offer your users to pay through multiple channels like credit cards, PayPal, bank account, etc. Chargebee helps the companies to build their recurring billing model with one-click payment option. The other features of Chargebee are. auto-renewing subscriptions, expiry dates, multiple payment gateways, etc. Chargebee integrates with Freshdesk to provide seamless billing and subscription management services.
Integration of Freshdesk and Chargebee allows the users of these two platforms to take advantage of both the platforms. Freshdesk users can easily integrate their invoicing and billing part with Chargebee subscriptions. This integration enables the user to get paid on time by the customers. Moreover, it also helps them to reduce the number of support tickets from their customers.
Fplowing are some of the benefits of integration of Freshdesk and Chargebee:
The users are provided with a single point for all their customer support activities which makes them convenient and easy.
It allows the customers to pay for the product/services online without any hassle.
It increases the conversion rate of the company as it provides the facility of easy payment option to the customers.
The users can send out mass mailers to their customers using Freshdesk and Chargebee together. This helps in saving time as they don’t have to log in to different systems to send out mails or send an invoice or a bill. Users can also track the responses of their customers in all these platforms using one user account. This increases the efficiency of the user.
It saves money as the users don’t have to maintain separate accounts for different gateways and payment methods. They only need one login ID to perform all the tasks related to billing and payments. This not only saves their hard earned money but also saves their precious time.
To conclude, I would say that integration of Freshdesk and Chargebee is a smart choice for all the businesses that want to decrease their number of support tickets and increase their revenue at the same time.
The process to integrate Freshdesk and Chargebee may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.