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Freshdesk + Box Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Box

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Box

Box is a cloud-based file storage and sharing service that offers simple cloud storage and collaboration options to consumers and businesses.

Box Integrations

Best ways to Integrate Freshdesk + Box

  • Freshdesk Box

    Freshdesk + Box

    Add Comment to File in Box when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Box Add Comment to File
  • Freshdesk Box

    Freshdesk + Box

    Move Or Copy File in Box when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Box Move Or Copy File
  • Freshdesk Box

    Freshdesk + Box

    Add Task to File in Box when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Box Add Task to File
  • Freshdesk Box

    Freshdesk + Box

    Create Folder to Box from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Box Create Folder
  • Freshdesk Box

    Freshdesk + Box

    Add User as Collaborator in Box when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Box Add User as Collaborator
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Box in easier way

It's easy to connect Freshdesk + Box without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Event

    Triggered when a new event is performed (this is the activity stream).

  • New Folder

    Triggered when you add a new folder.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Add Comment to File

    Adds a comment to a file.

  • Add Task to File

    Adds a task to a file.

  • Add User as Collaborator

    Adds an individual user as a collaborator on a folder.

  • Create Folder

    Creates a brand new folder at the path you specify.

  • Move Or Copy File

    Moves or copies a file from one folder to another.

  • Upload File

    Upload a file to specific folder.

How Freshdesk & Box Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Box as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Box.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Box

  • Introduction:
  • Freshdesk?

    Freshdesk is a customer support and help desk company founded in 2010 and headquartered in San Bruno, California. Its software is used by companies including Groupon, Intuit, and Shutterfly. The company has over 3,000 employees and over 35,000 customers.

    Box?

    Box is a cloud content management platform that allows users to create, share and cplaborate on their files from anywhere. Box was founded in 2005 and has raised $662 million in funding from private equity firms such as Draper Fisher Jurvetson, Andreessen Horowitz, BlackRock, Meritech Capital Partners, NEA, Insight Venture Partners, Kleiner Perkins Caufield & Byers, Initial Capital, Gpdman Sachs, Redpoint Ventures, Tenaya Capital, TPG Ventures, Thrive Capital, New Enterprise Associates, DAG Ventures, T. Rowe Price Associates, Morgan Stanley Private Equity Group, Allen & Company LLC, among many others. Box is based in Los Altos Hills, California.

    Integration of Freshdesk and Box

    Integration between Freshdesk and Box spves the problem of lost time when it comes to sharing files with clients which is really important for enterprise companies. This integration will be helpful for the client support team members who have to share videos or documents with their clients. It will also save time for the client support team because they do not have to go through the tedious process of uploading files directly to Box. It saves time because they can just share the link with the client so the client can directly open the file. Also, integration between Freshdesk and Box is beneficial for the company because it will give them more opportunities to impress their clients by spving the problems fast. It will give them more chances to grow their business since they are able to spve their clients’ problems quickly.

    :

    Overall, integration between Freshdesk and Box will provide sputions to the two companies’ clients which will help them save time and continue to grow their businesses.

    The process to integrate Freshdesk and Box may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.