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Freshdesk + Amazon CloudWatch Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Amazon CloudWatch

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Amazon CloudWatch Integrations
Amazon CloudWatch Alternatives

Looking for the Amazon CloudWatch Alternatives? Here is the list of top Amazon CloudWatch Alternatives

  • Freshservice Freshservice

Best ways to Integrate Freshdesk + Amazon CloudWatch

  • Freshdesk Amazon CloudWatch

    Freshdesk + Amazon CloudWatch

    Enable Alarm in Amazon CloudWatch when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Amazon CloudWatch Enable Alarm
  • Freshdesk Amazon CloudWatch

    Freshdesk + Amazon CloudWatch

    Enable Alarm in Amazon CloudWatch when New Ticket is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Amazon CloudWatch Enable Alarm
  • Freshdesk Amazon CloudWatch

    Freshdesk + Amazon CloudWatch

    Enable Alarm in Amazon CloudWatch when Update Ticket is added to Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Update Ticket
     
    Then do this...
    Amazon CloudWatch Enable Alarm
  • Freshdesk Freshdesk

    Amazon CloudWatch + Freshdesk

    Create Contact to Freshdesk from New Log in Amazon CloudWatch Read More...
    Close
    When this happens...
    Freshdesk New Log
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Amazon CloudWatch + Freshdesk

    Create Ticket to Freshdesk from New Log in Amazon CloudWatch Read More...
    Close
    When this happens...
    Freshdesk New Log
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Amazon CloudWatch in easier way

It's easy to connect Freshdesk + Amazon CloudWatch without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Log

    Triggers when a new log is created.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Enable Alarm

    Enable Alarm

How Freshdesk & Amazon CloudWatch Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Amazon CloudWatch as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Amazon CloudWatch.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Amazon CloudWatch

For any business, it is important to have a customer support system. This is because it helps in providing a good customer service and ensures that the customers are always satisfied with their services. Freshdesk is a software that can be used by small businesses as well as big enterprises to provide customer support. It provides different features such as knowledge base, email integration, live chat, phone support, etc. Amazon CloudWatch is a monitoring service provided by Amazon Web Services (AWS), which a cloud computing platform. It helps in monitoring the cloud infrastructure of AWS. Integration of Freshdesk and Amazon CloudWatch makes it easier for a company to monitor its cloud infrastructure.

Integration of Freshdesk and Amazon CloudWatch

Freshdesk comes with a built-in integration with AWS but for integrating the Freshdesk with other AWS products like Amazon CloudWatch, it requires an additional step. For integrating Freshdesk with Amazon CloudWatch, the fplowing steps should be carried out:

Step 1. Move the data from Freshdesk to PostgreSQL database

Step 2. Configure your Freshdesk server to send data to CloudWatch

Step 3. Setup alerts at CloudWatch based on the metrics generated by your Freshdesk server

Step 4. Setup an alarm at CloudWatch and create an SNS notification to send the notifications to users.

Benefits of Integration of Freshdesk and Amazon CloudWatch

With Freshdesk and Amazon CloudWatch integration, monitoring of cloud infrastructure becomes easy for DevOps teams. They can easily monitor the status of servers, identify bottlenecks, know about performance issues, and spve them before they impact the business negatively. With this integration, it becomes easier for a DevOps team to keep track of what is happening in the infrastructure of a company’s AWS account. Such information can be used to make important business decisions.

The process to integrate Freshdesk and Amazon CloudWatch may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.