Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Alegra is cloud-based accounting software for small firms and entrepreneurs that streamlines administrative tasks.
It's easy to connect Freshdesk + Alegra without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a new contact is created.
Triggers when a new estimate is created in Alegra.
Triggers when a new invoice is created.
Triggers when a new product or service is created.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Crear un contacto nuevo. Creates a new contact.
Crear una nueva cotización. Creates a new estimate.
Crear una nueva factura de venta. Create a new invoice.
Create a new Invoice Payment. Crear un nuevo pago a factura.
Crear ítem en Alegra. Create a Item in Alegra.
Crear un impuesto para ítems. Create a Tax for Items.
Enviar una cotización por correo. Send an estimate via email.
Enviar una factura por email. Send an invoice by email.
Actualizar un contacto en Alegra. Update an Alegra contact from a trigger.
Actualizar un ítem en Alegra. Update an item in Alegra.
Alegra Suite is a software platform that allows users to manage their client relationships, business processes, and marketing resources. It is currently used by more than 500 different companies. Freshdesk is a web-based customer support ticketing system. It enables users to provide efficient customer support by handling customer queries via online tickets. It also helps in tracking the status of these tickets. It is currently used by more than 10,000 businesses.
Freshdesk was founded by Girish Mathrubootham and Shan Krishnasamy in 2010. Alegra Suite was started by Allan Martinson and Artur Korniienko in 2009. Alegra Suite was acquired by Freshdesk in 2015.
The integration of Freshdesk and Alegra Suite will allow both companies to benefit from each other’s features. The integration will help Freshdesk expand its product line to include a CRM. This will be beneficial for Freshdesk as it will allow them to expand their customer base. Freshdesk has been using Alegra Suite for its team management for some time now. With this integration, its users will also get access to Alegra Suite’s features such as its CRM and marketing tops. Also, Alegra Suite’s existing customers will be able to use Freshdesk’s customer support services via the integration.
With this integration, Freshdesk and Alegra will be able to enhance their existing products as well as increase their customer base. This integration will prove to be beneficial for both companies.
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