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Freshdesk + Aircall Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Aircall

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Aircall

Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to make phone support easy to manage – accessible, transparent, and collaborative.

Aircall Integrations

Best ways to Integrate Freshdesk + Aircall

  • Freshdesk Freshdesk

    Aircall + Freshdesk

    Create Contact from Freshdesk from Call Created to Aircall Read More...
    Close
    When this happens...
    Freshdesk Call Created
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Aircall + Freshdesk

    Create Ticket from Freshdesk from Call Created to Aircall Read More...
    Close
    When this happens...
    Freshdesk Call Created
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk Freshdesk

    Aircall + Freshdesk

    Create Contact from Freshdesk from Call Ringing On Agent to Aircall Read More...
    Close
    When this happens...
    Freshdesk Call Ringing On Agent
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Aircall + Freshdesk

    Create Ticket from Freshdesk from Call Ringing On Agent to Aircall Read More...
    Close
    When this happens...
    Freshdesk Call Ringing On Agent
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk Freshdesk

    Aircall + Freshdesk

    Create Contact from Freshdesk from Call Agent Declined to Aircall Read More...
    Close
    When this happens...
    Freshdesk Call Agent Declined
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Aircall in easier way

It's easy to connect Freshdesk + Aircall without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Call Agent Declined

    Triggers when an agent declined a call.

  • Call Answered

    Triggers when a call is answered in Aircall.

  • Call Archived

    Triggers when a call is archived in Aircall.

  • Call Assigned

    Triggers when a call is assigned in Aircall.

  • Call Commented

    Triggers when a call is commented in Aircall.

  • Call Created

    Triggers when a call is started in Aircall.

  • Call Ended

    Triggers when a call is ended in Aircall.

  • Call Hungup

    Triggers when a call is hangup in Aircall.

  • Call Ringing On Agent

    Triggers when a call started ringing on agent in Aircall.

  • Call Tagged

    Triggers when a call is tagged.

  • Call Transfered

    Triggers when a call is transfered.

  • Call Untagged

    Triggers when a call is untagged in Aircall.

  • Contact Created

    Trigger when a contact is created in Aircall.

  • Contact Deleted

    Triggers when a contact is deleted in Aircall.

  • Contact Updated

    Trigger when a contact is updated in Aircall.

  • Number Closed

    Triggers when a number is closed in Aircall.

  • Number Created

    Triggers when a number is created in Aircall.

  • Number Deleted

    Triggers when a number is deleted in Aircall.

  • Number Opened

    Triggers when a number is opened in Aircall.

  • User Connected

    Triggers when a user is connected in Aircall.

  • User Created

    Triggers when a user is created in Aircall.

  • User Deleted

    Triggers when a user is deleted in Aircall.

  • User Disconnected

    Triggers when a user is disconnected in Aircall.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Freshdesk & Aircall Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Aircall as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Aircall.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.