Facebook Shops + Zoom Integrations

In this article, I will discuss the integration of Facebook Shops and Zoom and the benefits that come with it. By integrating these two services, Facebook allows users to buy products on their Facebook page as well as access customer service. This integration creates a more personal experience for the user which ultimately increases sales.

Facebook Shops?

Facebook Shops is a feature that was released in 2012 by the social media network, Facebook. This feature allows users to create a storefront where they can place products that are needed for their business. The products can be placed on the users’ Facebook page for purchase. When an item is spd, the buyer goes through to another website and makes the purchase from there. After the purchase is made, Facebook takes a 5% cut from the sale.

Zoom is an online maker of professional video conferencing sputions. In 2013, Facebook approached Zoom to join them in the integration of Facebook Shops and Zoom. Using this integration, businesses can show videos of themselves or their products on their Facebook page. Users can then comment on the video or ask questions about the product. The seller can then answer those questions from Zoom. This integration allows users to have a more personal experience with the seller and at the same time see how a product looks up close. The seller can also respond to any other questions from YouTube comments or anywhere else on their Facebook page. This helps give users a more personal experience and also increases sales.

In today’s world, many people do most of their shopping online. In fact, eCommerce spending was 6 times greater than retail spending in 2017, according to eMarketer. With this increase of eCommerce shopping comes an increase of customer service issues. With these issues, comes a lot of time and money wasted for sellers on answering customer service issues via email and phone calls. Facebook wanted to find a spution to this issue, so they decided to partner with Zoom to create a more personal experience for both sellers and buyers.

Using Zoom allows sellers to provide a more personal experience for buyers and at the same time save time and money on customer service issues. When a buyer has a question about a product, they can see how it looks up close and personal rather than just seeing it in pictures like before. They can also see how it works and get answers to any other questions they may have about it. This gives them more information and better knowledge about the product which ultimately leads them to make a better purchasing decision. This in turn saves time and money for the seller because they no longer have to answer customer service complaints and questions via email or phone calls. This allows them to spend less time answering questions and more time making sales which in turn leads to more profits for them as well as better customer service for their customers.

The process to integrate Facebook Shops and Xzazu may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.