Integrate Facebook Messenger with shippit

Facebook Messenger and shippit are both messaging applications, but they have different functions. Facebook messenger is an application to connect people with each other using instant messaging service. It was created in 2009 by Mark Zuckerberg. And it has become the most popular and the largest online social networking service as of 2017. When you open a Facebook account, you can use the Facebook messenger so that you can chat with your friends online, share photos or videos with them. Shippit is a cross-border logistics company that helps people ship goods overseas. It is a one-stop shop for international shipping and is available on amazon.com.

Integration of Facebook messenger and shippit is very useful for users because they can track their shipments on Facebook messenger. These two services are convenient for users to use. Users can track their shipments on Facebook messenger without using the website of shippit. They do not need to install a software or download an app to use this feature. They just need to fplow these steps:

• They should first go to the facebook messenger application on their device;
• Then they should tap “@” on the keyboard;
• Then they will see a list of names of their friends; they should then tap on the name of an individual friend (for example John);
• Then they will see a list of certain options on the screen; they should then tap “send message”;
• Then they should write a message; and
• Then they should slide the send button to be able to send it.

When users have finished these steps, they will see a prompt asking if they want to track a shipment from shippit; it will then open the app directly. This integration will not only help users check out their shipment information, but also save time for them when tracking their shipments because they do not need to visit the website of shippit to do so. If they have already installed shippit app on their device, then no need for any steps in the above procedure. They can just open the shippit app to check out their shipment information. The fplowing figure shows how it works:

I think that this integration is helpful for individuals who use Facebook messenger because it is convenient for them to check their shipment information without using a website or installing an app. I also think that shippit and Facebook can develop even more advanced features together in the future. Since Facebook has a lot of users around the world, I think that shippit can take advantage of this feature to further expand its business. Consequently, I think that such integration is beneficial for both parties and could be developed further in the future.

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