Facebook Messenger is the official app for sending free messages and video calls to anyone in the world with a Facebook account. Send a photo, make a group video call, or get your friends on board—all in an instant.
Freshsales is a complete customer relationship management (CRM) software suite for growing sales teams. It enables salespeople to close deals faster, and streamlines the entire sales process from opportunity identification through the handoff to operations.
Freshsales IntegrationsFacebook Messenger + Freshsales
Create Lead to Freshsales from New Message sent to Page in Facebook Messenger Read More...Facebook Messenger + Freshsales
Update Lead in Freshsales when New Message sent to Page is created in Facebook Messenger Read More...Facebook Messenger + Freshsales
Create Lead to Freshsales from New Message in Facebook Messenger Read More...Facebook Messenger + Freshsales
Update Lead in Freshsales when New Message is created in Facebook Messenger Read More...Facebook Messenger + Freshsales
Create Lead to Freshsales from New Message Read in Facebook Messenger Read More...It's easy to connect Facebook Messenger + Freshsales without coding knowledge. Start creating your own business flow.
Triggers when a new Message is sent to a page.
Triggers when a new Message is sent to a page.
Triggers when a new Message is sent to a page.
Triggers when a new Message is sent to a page.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when a new lead is created.
Send message from facebook page.
Creates a new lead.
Updates an existing lead.
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Facebook Messenger is one of the most popular messaging apps in the world. It has 1350 million active users and over 1 billion people use it every month. For Salesforce, Facebook Messenger serves as a platform to connect all its customers together.
Facebook Messenger was launched in 2011. It enables users to exchange text messages, videos, files and images with each other. Facebook Messenger allows users to talk with their friends privately or in groups. It also allows users to create group chats for up to 200 members.
Moreover, Facebook Messenger is capable of sending money to other users instantly. This feature is available in India, U.S., Canada, France, Australia, UK and Thailand. Since Facebook has more than 1 billion active users across the globe, this feature could be very beneficial for businesses.
Many companies already use Facebook Messenger as a customer service platform. They provide customer support through chatbots and customer care executives. These companies include 1-800-Flowers, Zappos and Alaska Airlines.
1-800-Flowers offers its customers to send flowers on Valentine’s Day through an embedded bot in the Facebook Messenger app. The bot is very useful because it allows customers to make donations easily by just inputting the amount they want to donate.
Zappos uses Facebook Messenger as a customer service platform by providing its customers with a live chat support system. This enables businesses to reduce their operating costs and increase revenue at the same time.
Alaska Airlines uses a chatbot to provide customer support services. The company uses the bot to send boarding passes and flight updates to customers when they are going on a trip. Moreover, it sends notifications about delays and cancellations of flights.
Freshsales is a sales automation top that enables companies to manage leads and convert them into sales opportunities. The top allows companies to discuss opportunities using an online messaging interface instead of emailing them back and forth.
The integration of Facebook Messenger and Freshsales would allow companies to send marketing materials or newsletters directly to their leads through Facebook Messenger. This way, companies would be able to save time by interacting with their leads through a messaging app instead of sending emails back and forth.
According to Forbes, businesses are going mobile because many people use their smartphones to access social media platforms like Facebook Messenger and WhatsApp.
Facebook Messenger has over 1 billion active users every month, which means there are millions of people who have access to Facebook Messenger on their smartphones. Therefore, it makes sense for businesses to market their products and services through Facebook Messenger to accelerate their growth by engaging with new leads.
Freshsales already allows users to send emails through Facebook Messenger because it connects with Gmail, Outlook and Office 365 mail services. Now, Freshsales is allowing its users to attach files up to 25 MB in size and add images in their messages through Facebook Messenger.
However, Freshsales does not allow its users to send multiple attachments and images at once because it can slow down the performance of the platform during peak hours when too many people are sending messages at the same time. Freshsales plans on introducing these features in the future because they will help businesses accelerate their growth by engaging with new leads faster than ever before through Facebook Messenger.
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