Integrate Facebook Messenger with Ecwid

Facebook Messenger and Ecwid are two successful online marketing sputions that both provide a great range of potential benefits. Facebook Messenger was developed by Facebook in 2011, and it is widely used on Facebook platform. It uses instant messaging and chat features which allow users to send messages, make voice calls and video calls, as well as to share pictures and other media with their friends. In fact, we can also integrate Facebook messenger with Ecwid. Recently, Facebook changed the purpose of using this app – now it can be used not only for connecting in real life, but also for e-commerce. With Ecwid, you can create an online store from scratch, or you can use the service to sell products from your existing website or blog.

Integration of Facebook Messenger and Ecwid

Ecommerce is growing rapidly. Since 2011, when Facebook launched its messenger app, developers have been trying to figure out how to integrate Facebook Messenger into e-commerce stores. There are many options for integrating Facebook Messenger with Ecwid. In 2015 Facebook released a new API allowing e-commerce websites to connect with their customers via Facebook Messenger. This API gives developers access to the Messenger Platform and allows them to build apps that interact with messages that are sent through the Facebook Messenger app. The API makes handling customer support easier and less time consuming than ever before, as it enables them to respond directly to customers without leaving the Messenger app. The API allows users to order products, check out their order history, view their purchase receipts, as well as leave feedback on past orders. It enables some of the most requested features like creating shopping lists and sharing products on social media. It also helps merchants provide better customer service by enabling staff members to message customers who have inquiries about a product they may want to buy. Merchants can also add a “click-to-message” button to their website so that all the information about their business can be shared automatically with a customer who clicks on the button. For example, if you click the button on a website, you will be able to directly contact someone from the company about the product or service you saw on their website. As well as this, customers will be able to use this feature when making purchases on a website. Nowadays there are many ways to boost sales by integrating Facebook Messenger into e-commerce stores.

Benefits of Integration of Facebook Messenger and Ecwid

Of course, every business has its own set of unique needs and goals, so there is no one answer that fits every business. However, here are some of the main benefits of integrating Facebook Messenger into Ecwid:

Make customer life easier. It is a great top for communicating with customers directly. If a customer has a question or comment about your product or service, he or she can leave a message on your business’s Facebook page. Your customer service team will be able to respond directly without having to leave the Messenger app.

It is a great top for communicating with customers directly. If a customer has a question or comment about your product or service, he or she can leave a message on your business’s Facebook page. Your customer service team will be able to respond directly without having to leave the Messenger app. Help answer questions even faster . You could use apps with integrated live chat service and offer your customers ability to contact you directly from your website using chat window.

. You could use apps with integrated live chat service and offer your customers ability to contact you directly from your website using chat window. Boost customer engagement . According to recent research more than 60% of people say they would rather communicate on social media sites than call a business directly. Many people prefer messaging because it’s faster than calling, it’s easier (there’s no awkward silence), and it doesn’t cost anything – unlike phone calls and text messages. According to Facebook , after adding messaging functionality to their platform, many businesses saw 10% -50% increase in sales within just one month . Customers like this option because it feels more personal and direct than communicating via email or social media (where you don’t always get an immediate response. They also like that it doesn’t require them to leave the app they’re already in.

According to recent research more than 60% of people say they would rather communicate on social media sites than call a business directly. Many people prefer messaging because it’s faster than calling, it’s easier (there’s no awkward silence), and it doesn’t cost anything – unlike phone calls and text messages. According to , after adding messaging functionality to their platform, many businesses saw 10% -50% increase in sales within just one month . Customers like this option because it feels more personal and direct than communicating via email or social media (where you don’t always get an immediate response. They also like that it doesn’t require them to leave the app they’re already in. Get new customers . Integrating Facebook Messenger with Ecwid gives you another chance to present your message to your potential customer and reach out future clients who are not yet familiar with your brand/business.

. Integrating Facebook Messenger with Ecwid gives you another chance to present your message to your potential customer and reach out future clients who are not yet familiar with your brand/business. Create new revenue streams . You can use messenger as an additional point of sales promotion where you can sell new products and services or upgrade current ones or create special offers that appeal only to specific groups of people (such as VIP customers. People can leave their email addresses in order to receive updates about specials and promotions in the future as well as notifications about when new items arrive in stock. The customer can easily find out more about what is happening in your store without leaving the app they are already using – Facebook messenger for instance! Also, there is an option for creating “Click To Message” button that automatically adds user’s email address into the field when the user clicks on it from your website or blog, making communication process easier for both parties – you don’t have to ask for the email address again, while the customer doesn’t have to remember his email address each time he wants to contact you!

Conclusion

The process to integrate Facebook Messenger and Ecwid may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.