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Facebook Messenger + Microsoft Dynamics CRM Integrations

Appy Pie Connect allows you to automate multiple workflows between Facebook Messenger and Microsoft Dynamics CRM

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Facebook Messenger

Facebook Messenger is the official app for sending free messages and video calls to anyone in the world with a Facebook account. Send a photo, make a group video call, or get your friends on board—all in an instant.

About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

Microsoft Dynamics CRM Integrations
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Best ways to Integrate Facebook Messenger + Microsoft Dynamics CRM

  • Facebook Messenger Microsoft Dynamics CRM

    Facebook Messenger + Microsoft Dynamics CRM

    Create Lead to Microsoft Dynamics CRM from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message sent to Page
     
    Then do this...
    Microsoft Dynamics CRM Create Lead
  • Facebook Messenger Microsoft Dynamics CRM

    Facebook Messenger + Microsoft Dynamics CRM

    Create Account to Microsoft Dynamics CRM from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message sent to Page
     
    Then do this...
    Microsoft Dynamics CRM Create Account
  • Facebook Messenger Microsoft Dynamics CRM

    Facebook Messenger + Microsoft Dynamics CRM

    Create Contact to Microsoft Dynamics CRM from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message sent to Page
     
    Then do this...
    Microsoft Dynamics CRM Create Contact
  • Facebook Messenger Microsoft Dynamics CRM

    Facebook Messenger + Microsoft Dynamics CRM

    Create Opportunity to Microsoft Dynamics CRM from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message sent to Page
     
    Then do this...
    Microsoft Dynamics CRM Create Opportunity
  • Facebook Messenger Microsoft Dynamics CRM

    Facebook Messenger + Microsoft Dynamics CRM

    Create Case to Microsoft Dynamics CRM from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message sent to Page
     
    Then do this...
    Microsoft Dynamics CRM Create Case
  • Facebook Messenger {{item.actionAppName}}

    Facebook Messenger + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Facebook Messenger + Microsoft Dynamics CRM in easier way

It's easy to connect Facebook Messenger + Microsoft Dynamics CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Delivered Message

    Triggers when a new Message is sent to a page.

  • New Message

    Triggers when a new Message is sent to a page.

  • New Message Read

    Triggers when a new Message is sent to a page.

  • New Message sent to Page

    Triggers when a new Message is sent to a page.

  • New Account

    Triggers when a new account is created.

  • New Case

    Triggers when a new case is created.

  • New Contact

    Triggers when a new contact is created.

  • New Invoice

    Triggers when a new invoice is created.

  • New Lead

    Triggers when a new lead is created.

  • Updated Lead

    Triggers when a lead is updated.

    Actions
  • Send Message

    Send message from facebook page.

  • Create Account

    Creates a new account.

  • Create Case

    Creates a new case.

  • Create Contact

    Creates a new contact.

  • Create Lead

    Creates a new lead.

  • Create Opportunity

    Creates a new Opportunity.

How Facebook Messenger & Microsoft Dynamics CRM Integrations Work

  1. Step 1: Choose Facebook Messenger as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Dynamics CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Facebook Messenger to Microsoft Dynamics CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Facebook Messenger and Microsoft Dynamics CRM

In this paper, we will write about Facebook Messenger and Microsoft Dynamics CRM. We will start from introduction of Facebook Messenger and Microsoft Dynamics CRM. Then we will move to integration of Facebook messenger and Microsoft Dynamics CRM. Finally, we will conclude the paper about benefits of integration of Facebook Messenger and Microsoft Dynamics CRM.

Integration of Facebook Messenger and Microsoft Dynamics CRM

Facebook Messenger is a messaging app developed by Facebook. It was released in 2011 for iOS and 2012 for Android. The app provides instant messaging, photo sharing, voice call, video call, voice messages and free calls. After the launch of Facebook Messenger, many businesses started using it as a communication channel with their customers. It allows companies to deliver fast replies to the customers’ queries and make them feel satisfied. In addition, it helps businesses to save time and money by sending mass messages without paying any fee. Apart from that, Facebook Messenger has released many features such as sending money, GIFs, stickers and much more. With the release of these features, Facebook Messenger is becoming a great top for businesses to connect to their customers and boost business growth.

Microsoft Dynamics CRM is an enterprise-level customer relationship management (CRM. software product developed by Microsoft. The latest version of Microsoft Dynamics CRM is available as Microsoft Dynamics 365 which is also available as on-premises spution as well as cloud-based Software as a Service (SaaS. The main feature of this software is the integration with other business applications such as Office 365 and Outlook 365. It includes different modules to manage contacts, leads, accounts, opportunities, etc. Moreover, it also supports custom Apps for various business scenarios and integrates with other social media sites such as Twitter and LinkedIn.

The integration of Facebook Messenger and Microsoft Dynamics CRM helps small-sized businesses to interact with their customers. For example, if a customer has a query about a product or service, he/she can send a message to the company via Facebook Messenger. The company can respond quickly to the customer’s request using Facebook Messenger. This helps both companies and customers to benefit from this integration. It also saves money for businesses because they don’t have to pay for SMS services or phone calls anymore. However, not all small-sized companies use Facebook Messenger yet, but the number is increasing day by day. Therefore, it is important for businesses to consider integrating Facebook Messenger with their CRM application to help themselves grow rapidly.

The process to integrate Facebook Messenger and Microsoft Dynamics CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.