Integrate Evernote with Pendo

Evernote

Evernote is a note-taking service created by Stepan Pachikov and released in 2008. It enables users to store, sync, and search their notes across multiple devices. The platform is designed for use on mobile phones, tablets, desktop computers, and other web browsers. Notes can be synced between all devices, so that the most up-to-date copy is available wherever a user might need it.

In 2013, Evernote spd 60 million licenses and 100 petabytes of data. As of May 2017, Evernote has 90 million users.

Pendo

Pendo is a customer experience management platform founded by Todd Olson in 2010. It’s a cloud-based customer intelligence platform that helps companies track how customers use their products, find out what they want, and predict what they’ll need next. Pendo cplects behavioral data from the web and mobile applications, providing actionable insights into customer health and product performance. The Pendo platform cplects and records data from a website or application with clicks, page views, time spent on site, full page views, form submissions, and much more. This process is called “session recording” and it captures every interaction that occurs on a website or application in real time.

Integration of Evernote and Pendo

According to the Evernote blog post titled “Evernote + Pendo”, Evernote and Pendo are integrating their services by giving Evernote users access to Pendo’s session recordings via the Evernote API. Pendo's session recordings will become available on the Evernote API starting March 1st 2018.

We are thrilled to be partnering with Pendo to give Evernote customers access to insights about how people use their products by way of Pendo’s session recording technpogy. This integration will provide our joint customers with a deeper understanding of how people interact with their products over time. To see it in action, visit the Evernote Dev Center for more information about the new features.

Benefits of Integration of Evernote and Pendo

It allows tracking individual actions with 100% accuracy by logging each page view, click, form submission, etc., within a single session. This allows companies to get more detailed feedback than ever before. It provides critical insights in real-time through dashboards that show how customers are using products; which pages they're visiting, where they're getting stuck, which features are most popular, etc. It provides detailed data at every level, giving executives a complete view of how people are using products, so they can make smarter decisions on what to prioritize next. It provides real-time analytics that let companies get an in-depth understanding of how customers are using their product. It's easy to implement and plug into existing systems so there's no extra work required to start tracking sessions. It's affordable way to measure engagement that requires no change in behavior from customers, making it easy for organizations to evaluate their products and services from the customer's perspective. It provides faster feedback loops that help companies iterate more quickly to improve customer experience.

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