Etsy + Intercom Integrations

Syncing Etsy with Intercom is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

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About Etsy

Etsy is an online marketplace for buying and selling unique, creative, and handmade goods.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Connect Etsy + Intercom in easier way

It's easy to connect Etsy + Intercom without coding knowledge. Start creating your own business flow.

  • New Active Listing

    Triggers when there is a new active listing.

  • New Order

    Triggers when a new Order is placed with selected shop.

  • New User

    Triggers when a new user is created.

  • Order Paid

    Triggers when an Order in the selected Shop is paid.

  • Order Shipped

    Triggers when an Order in the selected Shop is shipped.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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How Etsy & Intercom Integrations Work

  1. Step 1: Choose Etsy as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Etsy to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Etsy and Intercom


Etsy is a website where people can buy and sell handmade and vintage goods.


Intercom is a software company. It allows companies to chat with their customers.

Integration of Etsy and Intercom

Etsy can integrate Intercom into its website, so that it can use Intercom to chat with its customers. This way, Etsy can make more money because it can advertise more by using Intercom in its website. Since Etsy has more customers, it will be easier to make more money. There are many benefits of integration of Etsy and Intercom, such as the fplowing:

  • Etsy will be able to advertise on its website better. With the help of Intercom’s software, Etsy can send any information to its customers at any time they want. It will be easier for them to find what they need, so that they don’t have to search on Google or other websites.
  • With the help of Intercom, Etsy will know what kinds of products people like to buy. Then, Etsy can promote those kinds of products on its website, so that it can get more customers. In addition to this, Etsy can let its customers know about new updates on their favorite products by using Intercom’s software. Because of this, Etsy will have more customers and more sales. For example, if a customer buys a product from Etsy, he/she may leave a comment about the product, which means he/she likes the product very much. So, Etsy can put the customer’s comments on the product page in order to inform other customers about the product. Then, other customers will feel interested in the product and will buy it too. Also, Etsy can send an email to all customers on their birthday or when they first buy something from Etsy, which means they like products from Etsy very much.
  • With the help of Intercom’s software, Etsy can save its employees’ time because it can send messages to customers directly through the software. As a result, there will be less work for employees and they won’t need to spend their time doing things that they don’t like doing. If this happens, Etsy will be able to offer better services to its customers with its employees. Also, it can make more money because it will reduce its costs in terms of paying employees compared to sending messages manually.

In conclusion, there are many advantages of integration of Etsy and Intercom for both companies. So, we should encourage them to integrate their businesses by writing an article about them.

The process to integrate Etsy and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am