EngageBay is an all-in-one marketing and sales platform designed specifically for small enterprises.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Zendesk IntegrationsEngageBay + Zendesk
Update User in Zendesk when New Contact is created in EngageBay Read More...EngageBay + Zendesk
Update Ticket in Zendesk when New Contact is created in EngageBay Read More...It's easy to connect EngageBay + Zendesk without coding knowledge. Start creating your own business flow.
Trigger when new company created.
Trigger when new contact created.
Trigger when a contact added to the specified list.
Trigger when new deal created.
Triggered every time a new form submission occurs.
Trigger when new product created.
Trigger when new task crreated.
Trigger when new ticket created.
Trigger when any company updated.
Trigger when any contact updated.
Trigger when any deal updated
Trigger when any task updated.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Adds a contact to a form in your account.
Adds a contact to a sequence.
Adds a new tag to a contact. A tag is a label for the identification of a contact.
Creates a new contact.
Creates a new deal.
Updates the contact based on the email address. Creates a new contact if one is not found.
Remove tag from a contact. A tag is a label for the identification of a contact.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
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(2 minutes)
EngageBay is a software that enables small to mid-sized businesses to create their own online community and leverage it in improving their customer service, marketing, and sales.
Zendesk is a popular online support ticketing system for handling customer interactions via email, phone or live chat. It enables companies to streamline their customer support operations, enhance the customer experience and improve productivity.
EngageBay has integrated with Zendesk to enable its users to modify their Zendesk service level agreements (SLAs. from within the EngageBay dashboard. The integration enables the users of both EngageBay and Zendesk to manage and track SLAs from a single location.
The integration of Zendesk and Engage Bay leads to significant benefits for both the companies. Customers of EngageBay can now create their own online communities and use them to increase their brand reputation and reach out to more customers. Since more customers will attend to the social media accounts of the company, they are likely to get more returns on their investments in the company. The company can also increase its revenue by providing paid services to its customers. In addition to this, EngageBay can integrate its software with other platforms such as Twitter, Google+, LinkedIn and Facebook. This will help the company to communicate with customers using multiple platforms.
On the other hand, customers of Zendesk can also benefit from this integration. By simply logging into their Zendesk account, they can now see the status of tickets without having to look at their email inbox or checking the Zendesk portal every time. They can also see the time when a particular ticket was opened, closed or replied to. The users can also create new tickets based on their SLAs from within the EngageBay dashboard. This will save them a lot of time and effort which they would have otherwise wasted searching for information about new tickets.
The process to integrate EngageBay and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.