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EngageBay + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between EngageBay and Zendesk

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About EngageBay

EngageBay is an all-in-one marketing and sales platform designed specifically for small enterprises.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

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Best ways to Integrate EngageBay + Zendesk

  • EngageBay Zendesk

    EngageBay + Zendesk

    Create Ticket to Zendesk from New Contact in EngageBay Read More...
    Close
    When this happens...
    EngageBay New Contact
     
    Then do this...
    Zendesk Create Ticket
  • EngageBay Zendesk

    EngageBay + Zendesk

    Update User in Zendesk when New Contact is created in EngageBay Read More...
    Close
    When this happens...
    EngageBay New Contact
     
    Then do this...
    Zendesk Update User
  • EngageBay Zendesk

    EngageBay + Zendesk

    Create User to Zendesk from New Contact in EngageBay Read More...
    Close
    When this happens...
    EngageBay New Contact
     
    Then do this...
    Zendesk Create User
  • EngageBay Zendesk

    EngageBay + Zendesk

    Create Organization to Zendesk from New Contact in EngageBay Read More...
    Close
    When this happens...
    EngageBay New Contact
     
    Then do this...
    Zendesk Create Organization
  • EngageBay Zendesk

    EngageBay + Zendesk

    Update Ticket in Zendesk when New Contact is created in EngageBay Read More...
    Close
    When this happens...
    EngageBay New Contact
     
    Then do this...
    Zendesk Update Ticket
  • EngageBay {{item.actionAppName}}

    EngageBay + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect EngageBay + Zendesk in easier way

It's easy to connect EngageBay + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Company

    Trigger when new company created.

  • New Contact

    Trigger when new contact created.

  • New Contact in List

    Trigger when a contact added to the specified list.

  • New Deal

    Trigger when new deal created.

  • New Form Submission

    Triggered every time a new form submission occurs.

  • New Product

    Trigger when new product created.

  • New Task

    Trigger when new task crreated.

  • New Ticket

    Trigger when new ticket created.

  • Updated Company

    Trigger when any company updated.

  • Updated Contact

    Trigger when any contact updated.

  • Updated Deal

    Trigger when any deal updated

  • Updated Task

    Trigger when any task updated.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Add Contact to Form

    Adds a contact to a form in your account.

  • Add Contact to Sequence

    Adds a contact to a sequence.

  • Add Tag to Contact

    Adds a new tag to a contact. A tag is a label for the identification of a contact.

  • Create Contact

    Creates a new contact.

  • Create Deal

    Creates a new deal.

  • Create or Update Contact

    Updates the contact based on the email address. Creates a new contact if one is not found.

  • Remove Tag From a Contact

    Remove tag from a contact. A tag is a label for the identification of a contact.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How EngageBay & Zendesk Integrations Work

  1. Step 1: Choose EngageBay as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from EngageBay to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of EngageBay and Zendesk

EngageBay

EngageBay is a software that enables small to mid-sized businesses to create their own online community and leverage it in improving their customer service, marketing, and sales.

Zendesk

Zendesk is a popular online support ticketing system for handling customer interactions via email, phone or live chat. It enables companies to streamline their customer support operations, enhance the customer experience and improve productivity.

Integration of EngageBay and Zendesk

EngageBay has integrated with Zendesk to enable its users to modify their Zendesk service level agreements (SLAs. from within the EngageBay dashboard. The integration enables the users of both EngageBay and Zendesk to manage and track SLAs from a single location.

Benefits of Integration of EngageBay and Zendesk

The integration of Zendesk and Engage Bay leads to significant benefits for both the companies. Customers of EngageBay can now create their own online communities and use them to increase their brand reputation and reach out to more customers. Since more customers will attend to the social media accounts of the company, they are likely to get more returns on their investments in the company. The company can also increase its revenue by providing paid services to its customers. In addition to this, EngageBay can integrate its software with other platforms such as Twitter, Google+, LinkedIn and Facebook. This will help the company to communicate with customers using multiple platforms.

On the other hand, customers of Zendesk can also benefit from this integration. By simply logging into their Zendesk account, they can now see the status of tickets without having to look at their email inbox or checking the Zendesk portal every time. They can also see the time when a particular ticket was opened, closed or replied to. The users can also create new tickets based on their SLAs from within the EngageBay dashboard. This will save them a lot of time and effort which they would have otherwise wasted searching for information about new tickets.

The process to integrate EngageBay and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.