EngageBay is a simple, affordable all-in-one marketing and sales software built for small businesses.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
It's easy to connect EngageBay + Freshdesk without coding knowledge. Start creating your own business flow.
Trigger when new company created.
Trigger when new contact created.
Trigger when a contact added to the specified list.
Trigger when new deal created.
Triggered every time a new form submission occurs.
Trigger when new product created.
Trigger when new task crreated.
Trigger when new ticket created.
Trigger when any company updated.
Trigger when any contact updated.
Trigger when any deal updated
Trigger when any task updated.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Adds a contact to a form in your account.
Adds a contact to a sequence.
Adds a new tag to a contact. A tag is a label for the identification of a contact.
Creates a new contact.
Creates a new deal.
Updates the contact based on the email address. Creates a new contact if one is not found.
Remove tag from a contact. A tag is a label for the identification of a contact.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Online selling is a relevant market which is growing at exponential rates. In 2017, the vpume of online sales in the UK grew by 15% and reached £131 billion. Online businesses are growing by thousands every months. That’s why many companies are coming up with new software to add more value to their customers.
EngageBay and Freshdesk are two popular software companies that have been making a lot of buzz recently. The integration of these two companies will bring a lot of benefits to them and their customers.
EngageBay is a sales automation top that helps its customers increase their sales conversion rates. It offers its customers a wide range of features that will help them create a better online presence for their business. EngageBay offers features such as live chat, lead generation, e-mail marketing, automated messages, surveys, and ppls. The integration of this software with Freshdesk is beneficial to both Freshdesk and EngageBay users.
Freshdesk is an all-in-one customer support software that helps companies manage their customer support needs. Freshdesk is known for its easy-to-use interface which makes it easy for its clients to manage customer support tickets or inquiries. Freshdesk also allows its clients to view their customer statistics and reports including how many times they have visited the website, what pages they have visited, how often they have contacted the company, etc. Freshdesk has over 300,000 customers across the world. These customers use the platform to automate their customer support operations.
The integration of EngageBay and Freshdesk will bring many benefits to both EngageBay users and Freshdesk users. Some of the benefits include:
Easy Integration of Live Chat Features . The integration of live chat features between EngageBay and Freshdesk will make it easier for the two softwares to communicate with one another. This way, users can easily integrate live chat features on their websites without any difficulty. There will be no need to struggle with third-party software. This way, both EngageBay and Freshdesk will be able to provide even better service to their customers.
Faster Reporting . As mentioned earlier, Freshdesk has over 300,000 users worldwide. All of these users have access to some unique features that are not available in other customer support software programs. Users who sign up for Freshdesk will have the option to view data on their website visitors, see how many times their website visitors have interacted with their company using email or chat, etc. The integration of Freshdesk with EngageBay will allow both services to share their data with one another so they can provide better service to their clients. This way, users will be able to track down which keywords are bringing most leads for them, see how many times they have accessed their website today, etc. This way, users can keep track of their website visitors more closely without having to spend too much time.
Better Lead Generation . Both EngageBay and Freshdesk are known for providing businesses with lead generation capabilities which are usually lacking in other customer service softwares. The integration of both products will help businesses generate leads more quickly and effectively. At the same time, the integration will allow businesses to close more leads because they will be able to provide better service to their clients. This way, both EngageBay and Freshdesk will serve as a great alternative to other customer service softwares such as Zendesk or Salesforce .
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