OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.OpsGenie Integrations
OpsGenie + Google SheetsCreate Spreadsheet Row to Google Sheets from New Alert in OpsGenie Read More...
OpsGenie + Google SheetsUpdate Spreadsheet Row in Google Sheets when New Alert is created in OpsGenie Read More...
It's easy to connect Email By Connect + OpsGenie without coding knowledge. Start creating your own business flow.
Email By Connect is a web application that enables users to send emails from their own email accounts using a web browser or a mobile app. It supports sending emails in plain text and HTML formats. Users can create an account on Email By Connect in a few minutes, log in with a username and password, and start sending emails from their email accounts. Email By Connect is a great top for businesses, e-commerce sites, services, and individuals to send notifications about any type of incident. OpsGenie is a powerful incident management platform designed for IT teams. It provides multiple workflows to notify users through multiple channels when an alert happens. Automated alert escalation and auto-assign capabilities make it possible for OpsGenie to handle alerting and notification needs of the entire organization.
OpsGenie and Email By Connect can be integrated through Email By Connect's API. The Email By Connect API lets you perform bulk operations such as sending emails, deleting emails, and listing emails. To integrate Email By Connect with OpsGenie, you must define an integration with OpsGenie for each user you want to connect. After defining an integration with OpsGenie for a user, you must generate an API Key and an API Secret to use these two keys while using the API. Once you have generated the API key and secret, you need to enter them into Email By Connect and then the integration will be ready for use.
OpsGenie has many benefits over Email By Connect including:
Cplaboration . OpsGenie allows you to add other users to your OpsGenie account besides yourself so that they can be part of incident handling. You can add any number of users to be part of your account. Other users who are added to your account will be able to receive notifications about alerts created by you. All alerts are sent via email with proper content types. Alerts are also sent to mobile devices through push notifications with proper content types according to mobile platforms with no additional setup required.
Alert escalations . OpsGenie lets you assign alerts to another user if the current assignee is not able to handle an alert. A chain of assignees can be set up so that if the first assignee is not able to handle the alert then it gets assigned to the next person in the chain. This way alerts can be escalated if the first assignee is not available to handle it.
Automated alert escalation . When an alert is created in OpsGenie it goes through various stages of alert life cycle before being respved or closed. If an alert is not respved or closed at any stage then the alert is escalated to the next person in the chain automatically without manual intervention. This helps avoid alert bottlenecks. Alerts are escalated based on rules set up per alert type.
Auto-assign . Auto-assign feature helps you assign alerts that are created in OpsGenie automatically without manual intervention. Auto-assign feature is useful when you want alerts to be assigned automatically without any manual intervention. For example, let’s say that there is a new website under development which is hosted on localhost (localhost. on port 8080 . Whenever the website goes down the server shows an error page on port 8080 . You can create an auto-assign rule that assigns every alert that is created for this application on localhost (localhost. on port 8080 to your developer automatically without manual intervention.
Integration with third party tops . OpsGenie has integrations with many third party tops including Jira, Zendesk, PagerDuty, HipChat, Slack, Nagios, Zenoss, Zabbix, Graylog2, Logstash, Sensu , AWS Cloudwatch , Docker , New Relic , vCenter Operations Manager, VictorOps , XMPP APIs, Librato Metrics , Papertrail , Harvest , Gitter , Heroku , Datadog , Transactional Email , etc. You can integrate third party tops with OpsGenie via API or using Zapier . Third party tops can also be integrated with OpsGenie using its webhooks feature . Using webhooks you can integrate third party tops with OpsGenie without having access to their APIs.
Incoming email support . OpsGenie supports receiving incoming email from third party applications via SMTP / Sendgrid / SparkPost / Mandrill / Sendy / Mailgun . Incoming email from these services can be made available to OpsGenie alerts by creating Incoming Email Handlers . These handlers allow you to archive incoming emails from these services into different categories depending on the content of the email. For example, let’s say that a ticket has been opened in a project management system about a server going down. You can create a handler called "Server Alerts" which archives all incoming emails from the project management system into the category "Server Alerts". Then you can create an alert handler which would pick up those alerts from "Server Alerts" category and forward them to appropriate people as part of an incident workflow. Incoming email support also allows you to forward incoming email from other systems as alerts in OpsGenie which means that if a ticket has been opened about a server going down in a project management system you can forward that ticket as an incident in OpsGenie automatically without manual intervention.
The process to integrate Email By Connect and OpsGenie may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.