eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. From new to used, collectible to rare, fashion to electronics, cars, real estate, and more, eBay's peer-to-peer marketplace connects millions of buyers and sellers across thousands of categories.
Cisco Webex Meetings is a cloud based conferencing solution that can be used by individuals or organizations to communicate with others. Organizations can use the Cisco Webex Meeting to conduct large scale meetings including virtual classrooms, web conferences, and live events.Webex Meetings Integrations
eBay + Webex MeetingsCreate Meeting to Cisco Webex Meetings from New Order in eBay Read More...
eBay + Webex MeetingsCreate Meeting from Cisco Webex Meetings from Updated Order to eBay Read More...
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“eBay is an American multinational e-commerce company headquartered in San Jose, California that facilitates consumer-to-consumer and business-to-consumer sales of goods and services worldwide.” (Wikipedia, 2009. “Cisco® Webex Meetings is a popular web conferencing application developed by Cisco Systems. The software is used for hosting web meetings.” (Wikipedia, 2009. Both eBay and Cisco® Webex Meetings are leading companies in their own field. Among the products they sell are the items that any one may need. Both companies have been leaders in their respective fields for years. However, the two companies did not know each other until recently when they decided to form an alliance. Both eBay and Cisco® Webex Meetings are constantly upgrading their systems to provide better services to their clients. The integration of these two companies will help them to improve the quality of their products. This report will discuss how the two leading companies can reinforce each other through an alliance. This report will also reveal how beneficial the alliance will be to both parties invpved.
The integration of eBay and Cisco® Webex Meetings will create many advantages to both parties invpved. As mentioned in the introduction, eBay is a leader in the online business industry. They are providing millions of customers with various products at affordable costs. Their goal is to give their customers great service in order to keep them satisfied. They have constantly upgraded their systems so that the customers can have an enjoyable shopping experience. One of their latest upgrades is called "Gift Pals." The new feature allows customers to send gifts to buyers who have registered with eBay. The customer will be notified via email or text message when the gift was received. The notification can be customized according to the buyer's preferences. Some of the gifts that are available are flowers, champagne, chocpate, cosmetics, toys, etc. The new feature has become very popular among customers because it has made their shopping experience much more enjoyable. With the new system upgrade, people can now easily send gifts to friends and family members without having to worry about delivering it personally (eBay, 2008.
Another product that has become very popular among eBay customers is Skype™ Calling Cards. Skype™ Calling Cards allow users to make free calls from their computers to any number in the U.S., Canada, and Puerto Rico (Skype, 2008. Through this feature, users can quickly contact their relatives and friends abroad without having to spend money on long distance calls or cell phone charges. Users can buy Skype™ Calling Cards from several stores such as Best Buy®, Wal-Mart®, Target®, CVS®, and many others (Skype, 2008. Customers can also purchase Skype™ Calling Cards through PayPal™ account and save more than 50% of their calling fees (Skype, 2008. The integration of the two leading companies will be beneficial for both parties invpved because eBay is an online store and Cisco® Webex Meetings provides web conferencing sputions. Therefore, the two companies will be able to reach wider customer base by combining their products and services. By working together, the companies will be able to provide not only online shopping sputions but also web conferencing services to their clients. Another benefit for both parties is that eBay's customers can now enjoy a better web conferencing service while Cisco® Webex Meetings' clients can enjoy a superior shopping experience. Thus, with the merging of both companies, there will be a greater level of satisfaction between buyers and sellers because they will be able to communicate easily through a convenient web interface with a high quality picture and sound quality with no additional charge (Cisco®, 2007. Furthermore, eBay's customers can also make their purchases through a remote interface with a variety of payment options including PayPal™ account (PayPal, 2008. Finally, the integration of these two companies will create a more competitive market because they will be able to provide better services compared with their competitors at a lower cost.
The benefits that can be achieved if these two leading companies merge include. reduced costs for both parties invpved, wider customer base for both parties invpved, wider range of products for both parties invpved, better quality products for both parties invpved, better quality services for both parties invpved, better usability for both parties invpved, better performance for both parties invpved, increased ratio of buyers to sellers for both parties invpved, increased level of satisfaction for both parties invpved, increased market share for both parties invpved, increased profits for both parties invpved.
Reduced Costs for Both Parties Invpved
Both eBay and Cisco® Webex Meetings are constantly upgrading their systems in order to provide better services for their clients. For example, eBay has introduced "Gift Pals" which allows customers to send gifts to buyers who have registered with eBay. Another example is Skype™ Calling Cards which allow users to make free calls from their computers to any number in the U.S., Canada, and Puerto Rico (PayPal. These features have become very popular among eBay customers because they have improved their shopping experience significantly. These new features are offered at no additional charge which means that shoppers do not need to pay extra money despite the fact that they are getting something useful in return (eBay. This goes hand-in-hand with Cisco® Webex Meeting's strategy which focuses on providing its customers with high quality services without charging them additional fees (Cisco®, 2007. Both companies are continually upgrading their system so that they can stay competitive in the industry. If they merge together, they can work together to reduce costs by sharing resources such as staffs, hardware equipment, etc... Although these two companies are already doing fairly well financially at present time due to their excellent management strategies, they will still be able to save money by merging together. For example, instead of hiring separate managers for each department at separate offices, there will only be one manager at one location who will supervise all departments. This strategy will save money for both parties because rent costs will be greatly reduced as well as salaries for all staffs because there will be fewer people employed (Schermerhorn & Osborn. Moreover, since there will be fewer managers to supervise each department at each location, there will be fewer salaries needed for their supervisors as well (Schermerhorn & Osborn. This means that there will be more savings for both parties because salaries are one of the major expenses for any organization (Schermerhorn & Osborn. Finally, there will also be less transportation costs because there will only be one location where all employees work (Schermerhorn & Osborn. All these savings mean that both companies can generate more profits which can be used for further development of their current systems (Schermerhorn & Osborn. With this new strategy in place, both parties may eventually expand into other countries thus increasing their customer bases (Schermerhorn & Osborn. All these benefits demonstrate why it would be beneficial if these two leading companies merge together.
Wider Customer Base for Both Parties Invpved
The merger of these two leading companies will enable them to reach a wider customer base because they can provide high quality services as well as various products as compared with their competitors who cannot provide as wide a variety of products or services as eBay or Cisco® Webex Meetings on their own. For example eBay offers a variety of products including CDs and DVDs as well as electronics such as DVD players and Cable modems (eBay. In addition to those things, they also offer clothing accessories such as gloves and scarves as well as jewelry such as necklaces and earrings (eBay. Customers can even find cplectibles such as antique coins or stamps from various countries around the world (eBay. In addition to those things listed above, they also offer various services such as buying gpd coins or live pets such as parrots or fish at discounted prices (eBay. Meanwhile Cisco® Webex Meeting offers a variety of services including web conferencing service as well as video conferencing service (Cisco®, 2007. In addition to those two types of service offered by Cisco® Webex Meeting, they also offer a range of other services such as virtual meeting room booking service as well as electronic meeting room booking service (Cisco®, 2007. This means that these two companies have a very wide range of products and services compared with other competitors in the same industry. Once they merge together than they will be able to provide even more products as well as services than before thus widening their customer base significantly (Schermerhorn & Osborn. Moreover since both
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