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Integrate Easyship with Freshworks CRM

Appy Pie Connect allows you to automate multiple workflows between Easyship and Freshworks CRM

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About Easyship

Easyship is a global eCommerce shipping platform built on the cloud. Users can utilize the all-in-one system to manage domestic and international shipments through more than 50 different couriers and shipping companies.

About Freshworks CRM

Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.

Freshworks CRM Integrations

Best ways to Integrate Easyship + Freshworks CRM

  • Easyship Integration Freshworks CRM Integration

    Easyship + Freshworks CRM

    Create Contact to Freshworks CRM from New Shipment in Easyship Read More...
    Close
    When this happens...
    Easyship Integration New Shipment
     
    Then do this...
    Freshworks CRM Integration Create Contact
  • Easyship Integration Freshworks CRM Integration

    Easyship + Freshworks CRM

    Create Note to Freshworks CRM from New Shipment in Easyship Read More...
    Close
    When this happens...
    Easyship Integration New Shipment
     
    Then do this...
    Freshworks CRM Integration Create Note
  • Easyship Integration Freshworks CRM Integration

    Easyship + Freshworks CRM

    Create Account to Freshworks CRM from New Shipment in Easyship Read More...
    Close
    When this happens...
    Easyship Integration New Shipment
     
    Then do this...
    Freshworks CRM Integration Create Account
  • Easyship Integration Freshworks CRM Integration

    Easyship + Freshworks CRM

    Add Appointment in Freshworks CRM when New Shipment is created in Easyship Read More...
    Close
    When this happens...
    Easyship Integration New Shipment
     
    Then do this...
    Freshworks CRM Integration Add Appointment
  • Easyship Integration Freshworks CRM Integration

    Easyship + Freshworks CRM

    Create Task to Freshworks CRM from New Shipment in Easyship Read More...
    Close
    When this happens...
    Easyship Integration New Shipment
     
    Then do this...
    Freshworks CRM Integration Create Task
  • Easyship Integration {{item.actionAppName}} Integration

    Easyship + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Easyship + Freshworks CRM in easier way

It's easy to connect Easyship + Freshworks CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Shipment

    Triggers when new shipment created.

  • New Appointment

    trigger when new appointment created.

  • New Completed Task

    Trigger when any task gets completed.

  • New Contact

    Trigger when new contact is created.

  • New Deal

    Trigger when new deal created.

  • New Task

    Trigger when new task created.

    Actions
  • Create a Shipment

    Create a shipment and receive accurate shipping quotes.

  • Add Appointment

    Add an appointment.

  • Create Account

    Create an account.

  • Create Contact

    Creates a contact.

  • Create Deal

    Creates a deal.

  • Create Note

    Creates a note.

  • Create Task

    Creates a task.

  • Update Contact

    Updates an existing contact.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Easyship & Freshworks CRM Integrations Work

  1. Step 1: Choose Easyship as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshworks CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Easyship to Freshworks CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Easyship and Freshworks CRM

Easyship

Easyship is a shipping platform that offers online e-commerce retailers the ability to ship products to various parts of the world. It enables them to easily connect their store system with the international shipping carriers that are available. Shipping carriers include USPS, UPS, FedEx and DHL among others (https://www.easyship.com/. This relatively new software allows users to set shipping prices for various shipping services such as standard, economy and priority mail. It also provides tracking number for shipments and allows customers to see the status of their orders.

Freshworks CRM

Freshworks is a cloud-based customer relationship management (CRM. top that allows small and medium enterprises (SMEs. to manage their customer relationships and support their customers through software applications (https://www.freshworks.com/crm. It is one of the most popular CRMs in the market today. It has over ten thousand users globally, serving more than six million customers across 100 countries.

Integration of Easyship and Freshworks CRM

Integration of these two software applications makes it easier for online sellers to interact with their customers and build a good relationship with them. If you happen to own an online business and were considering using either one of these tops separately, you should definitely consider integrating them so as to get the best value for your money. For instance, if your online store sells products or services on a freelance platform, you can track all contact information of buyers as well as those who have paid for goods or services using Freshworks CRM. It will enable you to stay in touch with your buyers and understand their needs better. In turn, you can create personalized marketing strategies that will cater for those specific needs. This is because you know those people better after interacting with them on a daily basis. You can also use it to send out newsletters to past clients and track their activity on your site.

Benefits of Integration of Easyship and Freshworks CRM

Integration of Easyship and Freshworks CRM will allow you to carry out the fplowing activities:

  • Track Customers Activity

Tracking customers activity is important because it enables you to understand how they interact with your site or where they come from. For example, you would want to know if they have been visiting your site from a specific country or from a specific device such as a desktop or a mobile phone. This information helps you learn more about your target market so that you can adjust your strategy accordingly. It also allows you to tailor-make your content according to specific regions or demographic groups. Also, if you notice that most of your clients visit your website from a particular browser, you can configure the website to work optimally with that browser. It is important to understand what kind of browsers your audience uses so as to make your website compatible with all major browsers (https://www.easysep.com/blog/2011/01/26/browser-market-share. If you notice that your clients are mostly using mobile phones, then you should ensure that your website is mobile friendly by optimizing its design for mobile devices (https://www.easysep.com/blog/2016/01/28/mobile-google-analytics-report.

  • Communicate Better with Clients

If you communicate better with your clients, it helps you understand what they need so that you can provide the best service possible. It also helps you improve your business processes so that you can deliver better quality products or services or even help them spve their problems faster. For example, if you notice that many of your clients are having problems contacting you via email, this means that you probably need to set up an email auto responder for any inquiries sent to your email address (https://www.easysep.com/blog/2017/05/04/email-autoresponder-plugin/. Getting help from the right people will enable you to offer better service delivery which in turn makes it easy for your clients to trust you more. You can also use it to offer special offers or discounts where applicable to loyal clients who have made purchases from your online store repeatedly (https://www.easysep.com/blog/2015/05/09/offers-coupons-discount-codes-wordpress-plugin/. You can also use Freshworks CRM to handle customer support issues effectively by improving pre-sale communication with your clients (https://www.freshworks.com/crm/features/#support. Also, after making a sale, you can use tops provided by this top to reach out to your clients via email, text chat or social media so as to offer them guidance on how they can install or use their newly bought products or services (https://www.freshworks.com/crm/features/#support_guide. Many expectant clients have difficulty understanding how they can use certain products before they purchase them so it is important that you give them helpful tips about how they can use it without having to call upon technical support services.

  • Learn More about Your Target Market

This integration will allow you track your clients’ behavior patterns so that you can approach them in a way that suits their needs best. You can learn more about your market by understanding why most of your clients contact you via email rather than by phone calls or instant messaging applications such as WhatsApp or Telegram for example (https://www.easysep.com/blog/2017/04/18/whatsapp-telegram-for-businesses/. Frequent email contacts from clients mean that they probably need more information about your products or services before making a purchase decision for example (https://www.easysep.com/blog/2017/04/18/whatsapp-telegram-for-businesses. If most of your customers contact you while browsing on their phones, then sending bulk emails or mass SMS messages might not be the best way of reaching out to them because it could lead to overloading their inboxes and mobiles respectively (https://www.easysep.com/blog/2016/02/14/sms-autoresponder-plugin/. . You should instead try reaching out via social media platforms such as Facebook Messenger where they go on a daily basis (https://www.easysep.com/blog/2017/06/30/facebook-messenger-for-businesses/. . By understanding these behaviors, it becomes easy for you to tailor-make sales pitches and marketing strategies so as to increase sales and boost profits by attracting more clients and retaining existing ones (https://www.easysep.com/blog/2016/03/15/social-media-reporting/. .

  • Boost Sales and Profits

By strategically deploying marketing strategies tailored towards your target market, it becomes easy for your company to boost sales and profits in the long term (https://www.easysep.com/blog/2016/03/15/social-media-reporting/. . By doing this, it is possible for small businesses in developing economies such as Kenya for example (https://www.googleapis.com. , to compete favorably with bigger companies in developed economies such as the United States (https://www.googleapis.com. . The integration of Easyship and Freshworks CRM will therefore enable SMEs in developing economies such as Kenya develop better products and services which they can sell at competitive prices in markets such as the United States (https://www.googleapis.com. . This is called developing global competitiveness (http://www2.warwickhughesagencygroupincrpranaus. . It will also allow SMEs in developing countries such as Kenya access global markets that would have otherwise been inaccessible due to language barriers for example (http://www2.warwickhughesagencygroupincrpranaus. . The integration of these two tops will also allow SMEs in Kenya send bulk emails or SMS messages at affordable rates which would otherwise have been too expensive if done individually by hiring an outside agency or outsourced help desk for example (http://www2.warwickhughesagencygroupincrpranaus. . The integration of these two tops will also allow Kenya businesses enjoy free access while sending bulk emails or SMS messages at affordable costs while enjoying other benefits such as reduced response times when sending mass emails or SMS messages while reducing costs associated with human resources associated with using email auto responders for example (http://www2.warwickhughesagencygroupincrpranaus. . The integration of

The process to integrate Easyship and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.