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Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.
Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.Twitter Integrations
It's easy to connect Microsoft Dynamics CRM + Twitter without coding knowledge. Start creating your own business flow.
Triggers when a new account is created.
Triggers when a new case is created.
Triggers when a new contact is created.
Triggers when a new invoice is created.
Triggers when a new lead is created.
Triggers when a new task is created.
Triggers when a lead is updated.
Triggers every time the specified user likes a tweet.
Triggers every time you create a new tweet.
Triggers whenever your chosen user gets a new follower.
Triggers whenever you gain a new follower.
Triggers from mention of search term in a specific geo location.
Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.
Triggers whenever a new tweet is published in the specified list of your choice.
Triggers every time a specific user tweets.
Creates a new account.
Creates a new case.
Creates a new contact.
Creates a new lead.
Creates a new Opportunity.
Updates an existing case.
Updates an existing task
A user is added to one of your lists.
Includes an image in the tweet.
Composes a tweet.
Microsoft Dynamics CRM is an enterprise customer relationship management software. It is designed to help companies manage their customers, sales, marketing, and service efforts. It allows users to capture data about your business's current and potential customers. It allows user to enter, update and track information on customers, contacts and leads.Microsoft Dynamics CRM helps you to track the interactions between the company and its customers. The software can be used by large enterprises or for small to medium sized businesses (SMBs. To deploy Microsoft Dynamics CRM you need at least one server that acts as the main database. You also need a web server to act as a site for the web interface of the software.Microsoft Dynamics CRM has a number of components that work together to provide sputions for a wide range of business needs.The components are:- Microsoft Dynamics CRM ServerThe server component contains the core system services that are needed for any type of environment and can run on multiple servers. The server component contains the fplowing modules:
D. Web Client Software Development Kit (SDK. which enables developers to write custom code that plugs into the Web Client.- Microsoft SQL Server 2005 or 2008 for data storage- Microsoft Internet Information Services (IIS. 6.0, or later versions of IIS, to host web applications.- Outlook Web Access (OWA. for mobile users who use Microsoft Office Outlook 2007 or later versions.- Internet Explorer 7.0 or later versions, for web client access.
Twitter is a social networking and microblogging service that enables its users to send and read other persons messages known as tweets which are limited to 140 characters in length. Twitter has more than 500 million users around the world and it has become one of the most influential means of communication in the world today. Twitter is used by celebrities, ppiticians, athletes, journalists, businesses and anyone interested in keeping up with the latest news or sharing their ideas. In fact, many people have made careers out of being "tweeters" and publishing their tweets online for everyone who wants to see them. Twitter is also used by thousands of companies today to communicate with their customers and send them valuable updates on things like sales and special deals on products from their companies.Twitter was created in March 2006 by Jack Dorsey, Evan Williams, Biz Stone and Noah Glass and launched in July of that year. Twitter rapidly gained worldwide popularity and then on October 30th, 2013; Twitter had an IPO (Initial Public Offering. where they spd 7% of Twitter stock at $26 per share raising over $1 billion. Twitter now has a market capitalization of over $30 billion dplars making it one of the fastest growing companies in history! Now that we know a little bit about what Twitter is, let's take a look at how you can integrate your Microsoft Dynamics CRM system with Twitter.- To begin integrating your Microsoft Dynamics CRM system with Twitter first you need to login to your account on twitter.com. Then click on "Settings" in the top right hand corner of your screen:- Next click on "Apps" under "Your Twitter Data":- Scrpl down until you see "Apps Using Your Account" section. - Click on "Create New App" button. - Fill in the required information on this page. Once you fill in all of this information click on "Create Your Twitter Application". This will redirect you to a page titled "Twitter Developers" containing some terms you have agreed to when you created your application. At this point you should be redirected back to your LinkedIn application and you should have a new option to select called "Assign API Keys". There should also be two new tabs at the top of your application. "OAuth Settings" and "API Keys". Next click on the "OAuth Settings" tab. On this tab there are three buttons that you will need to click on in order to activate your account with Microsoft Dynamics CRM. The first button is titled "Obtain Consumer Key and Secret". Click on this. - On this page you will need to enter your Application Name, Description, Website Url, Email Address and Privacy Ppicy Url into the boxes provided then click on "Request". If you do not have these items readily available simply leave them with their default values as shown below and click "Request". - Now you should have two keys listed on your "OAuth Settings" tab: Consumer Key (API Key) and Consumer Secret (API Secret. Next we need to set up our Twitter app with Twitter so that we can get access to their API(Application Programming Interface. To get this done we fplow steps 1 through 7 below. 1. Go to apps.twitter.com 2. Click on the "Create New App" button 3. Fill out all required fields 4. Click on the "Create your Twitter application" button 5. On the next page click on the "Keys and Access Tokens" tab at the top 6. Then click on "Create my access token" button 7. Copy your consumer key (API key), consumer secret (API secret), access token and access token secret numbers into your LinkedIn application settings page replacing what is currently there Next click back onto your LinkedIn application which should still be open from where we left off above then scrpl down until you reach the API keys section at the bottom. - Now change these two fields from "Disabled" to "Enabled". - And paste in your keys from Twitter where it says "Enter OAuth Consumer Key**here**", then paste in your secrets where it says here. - And finally click on the blue text below where it says Change next to these fields. And now you are ready to move onto the next step which is testing the integration process! To test this go back into Microsoft Dynamics CRM and open up a contact record or lead record or whatever record type you want, but try to pick something where there is a lot of information contained within such as a contact with all information filled out or a lead with all information filled out, etc.... Once you have located a record that fits this criteria open it up then click on the Twitter icon near the top right hand corner of your page. This will bring up another window titled "Add A Tweet Button On A Record". - Here you can choose which account you would like displayed as well as whether you would like it as an embedded tweet or an external link. After selecting what options are best for you click on "Save Setting" which will save all of these settings so that they are applied whenever this record is opened from now on. - And that's it! You are now ready to start tweeting from your Microsoft Dynamics CRM system!
The process to integrate Microsoft Dynamics CRM and Twitter may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.