Integrate Microsoft Dynamics CRM with Facebook Page

Appy Pie Connect allows you to automate multiple workflows between Microsoft Dynamics CRM and Facebook Page

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About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

About Facebook Page

Facebook Pages allow businesses to develop their brand, grow their audience and start conversations with customers and people interested in learning more.

Want to explore Microsoft Dynamics CRM + Facebook Page quick connects for faster integration? Here’s our list of the best Microsoft Dynamics CRM + Facebook Page quick connects.

Explore quick connects

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Connect Microsoft Dynamics CRM + Facebook Page in easier way

It's easy to connect Microsoft Dynamics CRM + Facebook Page without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Account

    Triggers when a new account is created.

  • New Case

    Triggers when a new case is created.

  • New Contact

    Triggers when a new contact is created.

  • New Invoice

    Triggers when a new invoice is created.

  • New Lead

    Triggers when a new lead is created.

  • New Task

    Triggers when a new task is created.

  • Updated Lead

    Triggers when a lead is updated.

  • New Post to Your Timeline

    Triggers whenever you or anyone posts to your Page's Timeline.

  • Actions
  • Create Account

    Creates a new account.

  • Create Case

    Creates a new case.

  • Create Contact

    Creates a new contact.

  • Create Lead

    Creates a new lead.

  • Create Note

    Create Note

  • Create Opportunity

    Creates a new Opportunity.

  • Update Case

    Updates an existing case.

  • Update Task

    Updates an existing task

  • Create Page Photo

    Uploads a photo to Facebook Page and also posts it to the stream.

  • Create Page Post

    Generates a new page "stream" post on a page.

How Microsoft Dynamics CRM & Facebook Page Integrations Work

  1. Step 1: Choose Microsoft Dynamics CRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Facebook Page as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Microsoft Dynamics CRM to Facebook Page.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Dynamics CRM and Facebook Page

Microsoft Dynamics CRM

Microsoft Dynamics CRM is an enterprise software offering by Microsoft that provides customer relationship management services to organizations. It has a great potential for businesses and individuals, as it enables them to manage their interactions with customers, partners, and employees in one place.

Facebook Page

Facebook Page is a public facing profile for businesses, brands and organizations. The page gives users a way to connect with the brand which provides them real-time information about new products, promotions and events. It also gives the users a chance to ask questions and communicate with other fans of the page.

Integration of Microsoft Dynamics CRM and Facebook Page

Integration of Microsoft Dynamics CRM and Facebook Page can help in many areas such as marketing and sales. By integrating these two components, business owners can leverage both the strengths of the tops and benefit greatly.


It is essential to be able to market a business effectively, especially when there are so many companies out there in the marketplace. By using Facebook Page and Microsoft Dynamics CRM integration, businesses will be able to get more customers, as they will be able to communicate better with existing ones. They will be able to provide timely feedback on issues, new products or even special offers. This will increase their chances of getting repeat customers.


When a business has a Facebook Page and Microsoft Dynamics CRM integration, their sales team will have access to more information about their customers. This will allow them to make more informed decisions about which potential customers to approach, and which ones should be ignored. This will improve the quality of leads generated by the sales team, thus increasing efficiency.

Even though there may be some challenges to overcome when integrating both Microsoft Dynamics CRM and Facebook Page, it is worth it. The benefits received from doing so far outweigh the costs. Therefore, it is highly recommended for businesses to integrate these two systems together.

The process to integrate Microsoft Dynamics CRM and Facebook Page may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm