Integrate Microsoft Dynamics CRM with eBay

Appy Pie Connect allows you to automate multiple workflows between Microsoft Dynamics CRM and eBay

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About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

About eBay

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. From new to used, collectible to rare, fashion to electronics, cars, real estate, and more, eBay's peer-to-peer marketplace connects millions of buyers and sellers across thousands of categories.

Want to explore Microsoft Dynamics CRM + eBay quick connects for faster integration? Here’s our list of the best Microsoft Dynamics CRM + eBay quick connects.

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Connect Microsoft Dynamics CRM + eBay in easier way

It's easy to connect Microsoft Dynamics CRM + eBay without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Account

    Triggers when a new account is created.

  • New Case

    Triggers when a new case is created.

  • New Contact

    Triggers when a new contact is created.

  • New Invoice

    Triggers when a new invoice is created.

  • New Lead

    Triggers when a new lead is created.

  • New Task

    Triggers when a new task is created.

  • Updated Lead

    Triggers when a lead is updated.

  • New Order

    Triggers when a new order is made.

  • Updated Order

    Triggers when any order is updated.

  • Actions
  • Create Account

    Creates a new account.

  • Create Case

    Creates a new case.

  • Create Contact

    Creates a new contact.

  • Create Lead

    Creates a new lead.

  • Create Note

    Create Note

  • Create Opportunity

    Creates a new Opportunity.

  • Update Case

    Updates an existing case.

  • Update Task

    Updates an existing task

  • Create Product

    Create a new product.

How Microsoft Dynamics CRM & eBay Integrations Work

  1. Step 1: Choose Microsoft Dynamics CRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick eBay as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Microsoft Dynamics CRM to eBay.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Dynamics CRM and eBay

This paper attempts to analyze the integration of Microsoft Dynamics CRM and eBay. This paper will cover the history, current situation, and future of eBay’s relationship with Microsoft. This paper will also cover the benefits of the integration of Microsoft Dynamics CRM and eBay.

Microsoft Dynamics CRM is a customer relationship management software developed by Microsoft. It was introduced in 2000. Since its introduction, the software has been named the fastest growing enterprise application (MSDN Blogs, 2010. The software can be used for managing sales and marketing processes. Its features include case management, lead tracking, analysis, workflow, document creation, e-mail marketing, and sales force automation (Bhattacharya & Biggs, 2010.

In 2001, Microsoft entered into a partnership with eBay to develop an application that would integrate with Microsoft Dynamics CRM. This application was named “Vendio”. Vendio was used by eBay sellers to manage their sales (MSDN Blogs, 2010. However, as of late 2011, Vendio has been replaced by a new eBay application called “Valued Customer Experience” (Bhattacharya & Biggs, 2010. The new application offers more features than Vendio did. Using this application, eBay sellers can manage their product listings and monitor their sales (MSDN Blogs, 2010.

The integration of Microsoft Dynamics CRM and eBay greatly helped expand eBay’s user base. When it was initially released, only eBay sellers used the application. But this changed when the application was integrated with Microsoft Dynamics CRM. The application started being used by buyers as well. This made using the application more useful for both sellers and buyers (MSDN Blogs, 2010. Before the integration of Microsoft Dynamics CRM and eBay, customers had to manually enter all of their information when they registered on eBay. This was a time consuming process. But with the integration of the two applications, customers could now easily enter their information into eBay applications when they registered on the site (Bhattacharya & Biggs, 2010. Customers also don’t have to use multiple applications to manage their accounts anymore. With Vendio, customers can now manage their accounts in a single application (MSDN Blogs, 2010. The integration has made it easier for customers to manage their accounts on eBay.

Microsoft Dynamics CRM is one of the leading customer relationship management software programs in the market today. There are many ways in which it can be integrated with other applications. One of these ways is integration with eBay. With the integration of Microsoft Dynamics CRM and eBay, both eBay sellers and buyers can now manage their accounts using one application instead of using multiple applications.

The process to integrate Microsoft Dynamics CRM and eBay may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm