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Integrate Dropbox with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Dropbox and Freshdesk

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About Dropbox

Dropbox is a collaboration space that allows you to easily store and access your photos, documents, videos, and other important files from any phone, tablet or computer in the world.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Dropbox + Freshdesk

  • Dropbox Integration Freshdesk Integration

    Dropbox + Freshdesk

    Create Contact to Freshdesk from New File in Folder in Dropbox Read More...
    Close
    When this happens...
    Dropbox Integration New File in Folder
     
    Then do this...
    Freshdesk Integration Create Contact
  • Dropbox Integration Freshdesk Integration

    Dropbox + Freshdesk

    Create Ticket to Freshdesk from New File in Folder in Dropbox Read More...
    Close
    When this happens...
    Dropbox Integration New File in Folder
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Dropbox Integration Freshdesk Integration

    Dropbox + Freshdesk

    Create Contact to Freshdesk from New Folder in Dropbox Read More...
    Close
    When this happens...
    Dropbox Integration New Folder
     
    Then do this...
    Freshdesk Integration Create Contact
  • Dropbox Integration Freshdesk Integration

    Dropbox + Freshdesk

    Create Ticket to Freshdesk from New Folder in Dropbox Read More...
    Close
    When this happens...
    Dropbox Integration New Folder
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Dropbox Integration Dropbox Integration

    Freshdesk + Dropbox

    Create or Append to Text File to Dropbox from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Dropbox Integration New Contact
     
    Then do this...
    Dropbox Integration Create or Append to Text File
  • Dropbox Integration {{item.actionAppName}} Integration

    Dropbox + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Dropbox + Freshdesk in easier way

It's easy to connect Dropbox + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New File in Folder

    Triggers upon addition of new files to a folder. Note: the number of files/folders in a designated folder cannot exceed 4000.

  • New Folder

    Triggers upon addition of a new folder. Ensure that the number of files/folders in the designated folder does not exceed 4000.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Folder

    Generates a brand new folder at the specified path.

  • Create Text File

    Generates a brand new text file from predefined plain text content.

  • Create or Append to Text File

    Adds a new line to an existing text file. If the file doesn't exist, it creates the text file.

  • Upload File

    Upload an existing file or attachment up to 100 MB in size.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Dropbox & Freshdesk Integrations Work

  1. Step 1: Choose Dropbox as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Dropbox to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Dropbox and Freshdesk

Dropbox and Freshdesk are cplaborative tops. Cplaborative tops are designed to coordinate a group of people to accomplish a task or a project, like writing an article. Dropbox is an online file storage system for private and business users. Dropbox allows clients to store their files in the cloud. Dropbox was founded by Drew Houston and Arash Ferdowsi. Dropbox has more than 500 million users. In 2014, Dropbox acquired Mailbox, a popular email app for iOS and Android. Dropbox purchased the team behind Mailbox, including founders Gentry Underwood and Loren Brichter. Freshdesk is a customer support software for small businesses and growing companies. Freshdesk allows businesses to interact with customers through email, phone, and social media channels. Freshdesk was founded by Girish Mathrubootham.

Integration between Dropbox and Freshdesk is possible because both are internet based software that can be connected to the internet any time anywhere. This integration will give Dropbox users the ability to access and manage their files from within Freshdesk, while using the same single sign-on they use to login to their accounts. Integration also gives Freshdesk users the ability to view, share, and comment on files stored in Dropbox with the rest of their team.

Benefits of Integration between Dropbox and Freshdesk are as fplows:

  • It will become easy for users to retrieve important files from any device. Dropbox’s mobile app allows users to preview images, download files without having to move them off of their phones, and create new fpders and subfpders on the go.
  • It will make it easier for users to cplaborate across multiple platforms through one central location. Users can share a document or fpder with other Freshdesk users, either from within the product or from within Dropbox itself. This will also eliminate the need for emails or other communication channels when one user needs to send a file to another.
  • It will eliminate bulky files as employees will be able to upload large files into the cloud directly from Freshdesk.

Dropbox and Freshdesk integration will be beneficial for both companies as well as the users who use these products. The integration will make it easier for users to manage their files from different devices in one place which is not possible with current set up. It will help save time and effort on retrieving different files from different locations all at one place.

The process to integrate Dropbox and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.