Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
It's easy to connect Drift + Zendesk without coding knowledge. Start creating your own business flow.
Triggers each time when a new message in a conversation is received.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create or update a contact.
Updates an existing contact.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Drift is a top for companies to help them market and engage with their customers on social media. It allows companies to set up automated messages to be sent out when a customer interacts with the message. Zendesk is an online support ticketing software. It allows companies to handle incoming messages from customers by creating a custom support site for them.
Zendesk is an online support ticketing software. It allows companies to handle incoming messages from customers by creating a custom support site for them.
This section will discuss how Drift and Zendesk integrate together. Before we take a look at how they integrate, it is important to understand that setting up this integration requires some knowledge in web development. This is because you will have to create a custom integration between Zendesk and your Drift account. Once you have set up the integration, here are some benefits to using this integration:
The process to integrate Drift and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.