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Drift + SharePoint Integrations

Appy Pie Connect allows you to automate multiple workflows between Drift and SharePoint

About Drift

Drift is the new way businesses buy from businesses. Try our conversational marketing & sales tools designed to make buying easier today

About SharePoint

Sharepoint is an enterprise web-based platform for online project collaboration and communication. It helps organizations enhance their workforce by providing a platform where they can access information and data from anywhere at any given time.

SharePoint Integrations

Best ways to Integrate Drift + SharePoint

  • Drift HubSpot

    Drift + HubSpot

    Add new leads from Drift to HubSpot Read More...
    Close
    When this happens...
    Drift New Conversation
     
    Then do this...
    HubSpot Create or Update Contact
    If you use HubSpot as your principal marketing automation system, Drift may be used as a secondary source of quality leads while keeping everything in one place. With the help of this automation, all new leads from Drift will be added to your contact list in HubSpot. This way, you will be able to send them a personal message and continue engaging in conversation, without any major effort on your part.
    How Does This Integration Work?
    • When someone writes into live chat and provides their email address
    • Appy Pie Connect creates a new lead in Drift.
    Apps Involved
    • Drift
    • HubSpot
  • Drift Salesforce

    Drift + Salesforce

    Add new Drift chats to a Salesforce contact record Read More...
    Close
    When this happens...
    Drift New Conversation
     
    Then do this...
    Salesforce Update Record
    For customer facing employees, the ability to capture first-hand customer feedback during live chats helps improve your customer support strategies. Now you can add a new Drift chat to a Salesforce contact record. Set up this integration and whenever a new chat is started in Drift, Appy Pie Connect will create a new record in Salesforce.
    How Does This Integration Work?
    • A new conversation is started in Drift
    • Appy Pie Connect adds a link to the conversation on the matching contact record in Salesforce
    Apps Involved
    • Drift
    • Salesforce
  • Drift Zoho Cliq

    Drift + Zoho Cliq

    Broadcast new Drift conversations in Zoho Cliq Read More...
    Close
    When this happens...
    Drift New Conversation
     
    Then do this...
    Zoho Cliq Broadcast a Bot Message
    If you've started a Drift conversation with someone in Zoho Cliq, you can now broadcast it to anyone in your Zoho Cliq team. After setting up this integration, Appy Pie Connect will watch new conversations in Zoho Cliq and automatically post new chat information to Zoho Cliq. This integration will allow you to quickly let your team know about any conversations started by others.
    How Does This Integration Work?
    • A new conversation is started in Drift
    • Appy Pie Connect post that conversation to Zoho Cliq
    Apps Involved
    • Drift
    • Zoho Cliq
  • Drift {{item.actionAppName}}

    Drift + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Drift + SharePoint in easier way

It's easy to connect Drift + SharePoint without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers each time when a new message in a conversation is received.

  • New Item Line

    Triggers whenever new item created in the list.

  • New List

    Triggers whenever new list created.

    Actions
  • Create or Update Contact From External

    Create or update a contact.

  • Update Known Contact

    Updates an existing contact.

How Drift & SharePoint Integrations Work

  1. Step 1: Choose Drift as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SharePoint as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Drift to SharePoint.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Drift and SharePoint

  • Drift?
  • Drift is a company that was founded in 2011 and offers a communication platform that allows organizations to effectively communicate with their customers. There are a number of different elements to the Drift platform, including Web chat, CRM, email marketing, videos and phone calls. The key element to the service is the chat element which is what I will focus on for this assignment.

  • SharePoint?
  • SharePoint is an enterprise-level web portal application that is owned by Microsoft and has been around since 2001. It offers services such as document management, project cplaboration through task lists and team sites and sharing through wikis and blogs. It also integrates with other cloud applications such as Office 365.

  • Integration of Drift and SharePoint
  • Drift’s chat feature will be integrated with SharePoint in order to provide a further dimension to the current functionality of SharePoint. From a customer outreach perspective, having the ability to initiate a conversation with a customer via chat enables companies to keep up with the times and appear more modern and accessible to their customers. Not only does this allow organizations to be more accessible it also enables them to provide a better service by giving customers the chance to ask questions and get help at any time, regardless of whether they are behind a computer or away from it.

  • Benefits of Integration of Drift and SharePoint
  • There are two main benefits of integrating Drift into SharePoint. Firstly, the integration provides another means of communication for customers. For many companies, contact can be difficult because there are periods where they are too busy to take calls or respond to letters or emails. By providing another way for customers to contact these companies, they can improve the experience not only for the customer but also for themselves because they are able to get back to each customer quicker. Another benefit of using Drift within SharePoint is that it allows users to have the conversation happen in real time rather than having to wait for an email or letter to be sent out. This real time processing makes Drift more efficient for both parties invpved in the conversation because it means that there can be instant responses to queries rather than waiting for something to be sent out 24 hours later or even longer. As well as being more efficient it also serves as an advantage for the user because they are able to find out information about their enquiry much faster than if they were waiting on a reply from someone else. This speed of response is important because if people were unable to get the information they needed straight away then there would be potential for them to take their business elsewhere or have second thoughts about purchasing product or services from the company in question.

    The integration of Drift into SharePoint allows companies to connect with their customers in ways that they were previously unable to do. By integrating Drift into SharePoint, companies are able to reach out to their audience in any location at any time in order to provide them with information about their products and services in real time. This improves the customer experience when looking for information about products or services by increasing their likelihood of making purchases with these companies when they need something quickly or when they want information right away.

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.