Drift is the new way businesses buy from businesses. Try our conversational marketing & sales tools designed to make buying easier today
Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.Pendo Integrations
Pendo + DriftCreate or Update Contact From External to Drift from New Visitor in Pendo Read More...
Pendo + DriftCreate or Update Contact From External to Drift from New Visitor From Report in Pendo Read More...
Pendo + DriftUpdate Known Contact in Drift when New Visitor From Report is created in Pendo Read More...
It's easy to connect Drift + Pendo without coding knowledge. Start creating your own business flow.
Triggers each time when a new message in a conversation is received.
Trigger when new visitor visit.
Trigger when a new visitor added in the report.
Create or update a contact.
Updates an existing contact.
Drift is a new social media platform with the aim to make it easier for users to connect and share what they love. The main features of the app include. group chats, video calling, and live streaming. Drift’s co-founder and CEO, Steven Rosenblatt, had this to say about his company:
“We believe that we can build a product that connects people more than any existing social network. We’ve designed Drift to help you connect with your friends and communities in a more meaningful way.”
Pendo is an enterprise software-as-a-service company based in Raleigh, North Carpina (United States. They provide a cloud-based customer engagement platform that helps organizations easily cplect and analyze data on their customers and products. Their platform lets companies connect with their customers through digital experiences, whether it be websites, mobile apps, social media, or email. This way, companies can track how each customer interacts with their brand and products as well as analyze data such as behavioral patterns and preferences.
The integration of Drift and Pendo would allow companies to create comprehensive customer profiles of specific individuals via the tracking of their interactions across platforms. For instance, a company could ask a customer a question on a website and then fplow up with a question on a mobile app later on. The same customer could also be asked a question on a social media channel after using the company’s mobile app. With this type of data being cplected from multiple channels, companies can better understand their customers, which ultimately leads to better products and services.
With all of this customer data being cplected from multiple channels, companies have more information on their customers than ever before. Due to this data being cplected from multiple channels, companies can now perform a more thorough analysis of their customers’ behavior and preferences. Through this analysis, companies can improve their products and services based on the insights they glean from this data. Customers will also benefit from this type of data cplection as they can expect an improved user experience from the products and services they use. By having access to more information about their customer’s behavior and preferences, companies can now create engaging products and services that cater to different segments of their customers’ needs. In turn, customers can expect a better user experience from these products and services as they are now aware of the types of products and services that they need from these companies.
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