Integrate Drift with MongoDB Realm

The online chat software Drift is a top that allows companies to make better connections with their customers. It is used for the purpose of having real-time conversations with customers, which helps businesses to get feedback, improve customer service and increase sales. Drift can be integrated with other third-party tops like CRM (Customer Relationship Management. systems, e-mail tops, etc. that are used by sales teams to enable them to send out fplow-up messages that are related to the chats they conduct on the Drift platform.

Drift allows for integration with various third-party tops. It has a feature called "Conversation Links", which can be used to integrate Drift with other third-party tops. With Conversation Links, a user can provide a link from a chat conversation in Drift to another application, such as an e-mail system, CRM system, etc., which will open directly from the chat conversation in Drift.

MongoDB Realm is a product from MongoDB Inc., which is a NoSQL document database that stores data in a non-relational form known as objects. MongoDB uses JSON, a lightweight data format, for defining its objects. The advantage of using JSON is that it can be easily read and processed by a human being as well as a computer program.

MongoDB allows for integration with third-party tops via a feature called "BSON" (binary JSON), which it uses to store objects. BSON can be easily converted to JSON format for use with any system that supports the JSON format.

In order to integrate Drift with MongoDB Realm, you can use the fplowing steps:

• You need to create an account on drift.com and sign up for an API Key. You will then be able to create a new application to access your account and will then be provided with your API Key (which is also known as an OAuth Token.
• After signing up for an API Key, you need to visit the MongoDB Realm website and activate your account by providing your email address and password. This will create a database for you to store your documents in. You will then be provided with a username (which is also known as a Realm ID. and Realm Password (which is also referred to as a Realm Key.
• Now that you have created an account on both platforms, you should proceed to set up the integration between them. This can be done by completing the fplowing steps:

With this integration, you can now schedule automated responses based on the content of the chat conversations that are taking place on the Drift platform. Besides enabling sales teams to send out fplow-up messages related to chats, you can also enhance your customer service efforts by making it convenient for customers to reach out to you via chat instead of e-mail or phone calls. This will allow for better communication between businesses and their customers.

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