Integrate Drift with Freshservice

Appy Pie Connect allows you to automate multiple workflows between Drift and Freshservice

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About Drift

Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Best Drift and Freshservice Integrations

  • Drift Integration Drift Integration

    Freshservice + Drift

    Create or Update Contact From External to Drift from New User in Freshservice Read More...
    Close
    When this happens...
    Drift Integration New User
     
    Then do this...
    Drift Integration Create or Update Contact From External
  • Drift Integration Drift Integration

    Freshservice + Drift

    Update Known Contact in Drift when New User is created in Freshservice Read More...
    Close
    When this happens...
    Drift Integration New User
     
    Then do this...
    Drift Integration Update Known Contact
  • Drift Integration Drift Integration

    Freshservice + Drift

    Create or Update Contact From External to Drift from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Drift Integration New Ticket
     
    Then do this...
    Drift Integration Create or Update Contact From External
  • Drift Integration Drift Integration

    Freshservice + Drift

    Update Known Contact in Drift when New Ticket is created in Freshservice Read More...
    Close
    When this happens...
    Drift Integration New Ticket
     
    Then do this...
    Drift Integration Update Known Contact
  • Drift Integration Drift Integration

    Freshservice + Drift

    Create or Update Contact From External from Drift from Update Ticket to Freshservice Read More...
    Close
    When this happens...
    Drift Integration Update Ticket
     
    Then do this...
    Drift Integration Create or Update Contact From External
  • Drift Integration {{item.actionAppName}} Integration

    Drift + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Drift + Freshservice in easier way

It's easy to connect Drift + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers each time when a new message in a conversation is received.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create or Update Contact From External

    Create or update a contact.

  • Update Known Contact

    Updates an existing contact.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Drift & Freshservice Integrations Work

  1. Step 1: Choose Drift as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Drift to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Drift and Freshservice

  • Drift?
  • Drift is a customer relationship management (CRM. application that integrates sales, marketing, and customer success teams. It is built to help sales teams pitch, qualify, and close leads. This software is used by companies in different sectors, including technpogy, media, real estate, finance, retail, transportation, manufacturing, healthcare, and more.

  • Freshservice?
  • Freshservice Inc. is a cloud-based spution for IT service desk management. It helps companies maintain their IT services by creating tickets support requests. Freshservice will provide an interactive platform for the users to respve their queries smoothly.

  • Integration of Drift and Freshservice
  • Drift is integrated with Freshservice. Drift provides the system with the ability to automatically create tickets when users subscribe or unsubscribe from a campaign or when specific activities occur within a campaign (e.g., when a user downloads a specific piece of content, when they watch a video, etc.. Freshservice creates a ticket in the background when it detects a new email sent to the email address associated with that user account. By integrating these two systems, Freshservice can allocate resources based on the level of engagement with an email campaign.

  • Benefits of Integration of Drift and Freshservice
  • By integrating Drift and Freshservice, Freshservice has the ability to allocate resources based on the level of engagement with an email campaign. By integrating Drift with Freshservice, Freshservice becomes able to process the data and respond to customers promptly and effectively. With this integration, Freshservice becomes more effective in serving customers with their queries and requests in a timely manner.

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.