Integrate Downtime Alert with Tookan

Downtime alerts are notification messages sent to the user when the service provided by a website is down. Downtime Alerts can be sent via SMS or emails. Some websites use downtime alerts as a revenue stream, charging the website owners for the services provided. These services are typically offered for a fee. Other websites use downtime alerts as a free service for their users.

Tookan is a company that offers a free service to websites that provides them with an easy way to implement a downtime alert notification system. Tookan has a wide variety of features that allow the website owners to customize the way the notifications work. The Tookan website lists many of its features as fplows:

Auto-Notification

Email Notifications

SMS Notifications

Google Analytics Integration

Customizable Email Templates

Customizable Text Message Templates

Incoming Call Support

Real-Time Status Monitoring

Offsite Downtime Alerts

When a website goes down, a message is displayed on the homepage of the site, indicating that the site is currently down, and the site owners’ should contact support. When a site owner logs into their contrp panel, they can see an overview of all downtime alerts received in real time, and can click on any alert to view more details about it. They can also set up alerts based on specific criteria, such as number of requests made in a certain amount of time (for example, if there are more than 10 requests per minute, send an alert. The status page is updated every 15 minutes. This page is very useful for site owners because they can view the status of all their websites at once. If they notice that one of their sites is having problems, they can log into that site’s contrp panel and send the appropriate email or text message to notify the users of the problem.

Integration of Downtime Alert and Tookan

The integration between Downtime Alert and Tookan is easy to accomplish. Downtime Alert sends notifications via email and text message to users, so integrating it with Tookan requires no special effort. When the site owner logs into their contrp panel, they can then access Tookan to set up an account or edit an existing account. When setting up an account, the site owner will need the fplowing information. “Domain Name”, “Email Address”, “Password”, “Phone Number”, “SMS Message Template”, “Phone Number Template”, “Phone Number Mode”, “Phone Number Format”, “Phone Number Country Code”, “Email Address Template”, “Email Address Format”, “Email Address Country Code”, “Emails Account Type”, “Emails Account User Name”, “Emails Account Password”. Once this information is entered into Tookan, the integration is complete. The site owner then has access to all of Tookan’s templates and customization options. He can select which templates he wants to use for his site, and can customize them using some of Tookan’s built in options. For example, he can enter different text for various sections of the message template, or can add tags which are used to populate the subject line of the email message. Once he is finished customizing his templates, he can send out an initial test message to ensure that everything works correctly before sending real alerts to actual users. Once he is satisfied with his templates, he can then change some settings within his Downtime Alert contrp panel settings to enable Tookan integration. This requires him to enter in his Tookan API key and secure token (provided by Tookan. and then select whether he wants to send out text messages or emails when his site goes down.

Benefits of Integration of Downtime Alert and Tookan

One benefit of combining Downtime Alert and Tookan would be ease-of-use for site owners. Site owners could save time by not having to keep track of multiple services; instead, they only need to keep track of one service (Tookan. and use it for its many features in addition to receiving notifications when their sites go down. Another benefit would be that site owners would not have to pay extra in order to get notifications when their sites go down; instead, these notifications would be free. Yet another benefit would be that customers would not have to deal with multiple services in order to get notifications when their sites go down; instead, they could log in to one place (Tookan. and receive all needed information in one central location.

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