Integrate Downtime Alert with Intercom

Appy Pie Connect allows you to automate multiple workflows between Downtime Alert and Intercom

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About Downtime Alert

'Down Time Alert' is our own website monitoring service that watches your website 24/7/365 and notifies you whenever your website goes down.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Want to explore Downtime Alert + Intercom quick connects for faster integration? Here’s our list of the best Downtime Alert + Intercom quick connects.

Explore quick connects

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Connect Downtime Alert + Intercom in easier way

It's easy to connect Downtime Alert + Intercom without coding knowledge. Start creating your own business flow.

  • Triggers
  • Website Down

    Trigger whenever your website is down.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Downtime Alert & Intercom Integrations Work

  1. Step 1: Choose Downtime Alert as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Downtime Alert to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Downtime Alert and Intercom

Downtime Alert

Downtime Alert is a new top that helps you monitor your website uptime. You can access it when you login to your site, you will see a monitor icon on the upper right side of your dashboard. If you click that monitor icon, a new window will pop up. That window will show you an overview of your website uptime, if there is any downtime and when was the last downtime.


Intercom is a communication software for customer engagement, sales and support. It helps companies build better relationships with their customers by providing live chat, in-app messaging, email marketing and user feedback tops.

Integration of Downtime Alert and Intercom

Downtime Alert and Intercom are integrated together so that they can work together to help you engage with your clients more efficiently.

When you are using Intercom and have customers who are online, if there is any downtime on your website, your customers who are using Intercom will receive a notification telling them there is an issue with your website. Then, they can contact you directly to let you know about the issue. They can also provide you with valuable information to help fix the issue as soon as possible.

The integration between Downtime Alert and Intercom allows you to communicate with your customers better and reduces communication errors.

Benefits of Integration of Downtime Alert and Intercom

You will be able to communicate better with your customers which will help improve relationships between you and your customers. This will allow you to build trust and loyalty with them. For example, if one of your customers is looking at a product but cannot make a purchase because of your website being down, by having an integration between Downtime Alert and Intercom, you can notify that customer about the issue immediately and allow them to continue shopping. This will keep them happy, loyal, and thinking highly of your company.

Using Downtime Alert and Intercom together makes it easier for you to communicate with your customers if there is any downtime on your website or if there is any other issue. This will help improve relationships between you and your customers while keeping them happy, loyal, and thinking highly of your business.

The process to integrate Downtime Alert and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm