Integrate DocuSign with BigCommerce

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About DocuSign

Docusign is cloud-based eSignature software with the most accurate and secure way to sign and send documents for business, legal, and medical use. Docusign is also used as a powerful workflow tool for eContracts, and e-invoicing.

About BigCommerce

BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.

Want to explore DocuSign + BigCommerce quick connects for faster integration? Here’s our list of the best DocuSign + BigCommerce quick connects.

Explore quick connects

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Connect DocuSign + BigCommerce in easier way

It's easy to connect DocuSign + BigCommerce without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Update Envelope

    Trigger when a status of the envelope changed.

  • New Customer

    Triggers when a new customer is added.

  • New Order

    Triggers when a new order is placed.

  • New Order With Line Item

    Triggers when a new order is placed (with line item support).

  • New Product

    Triggers when a new product is added.

  • New Shipment

    Trigger when new shipment comes.

  • New/Updated Product

    Triggers when a new or updated product occur.

  • Shipment Update

    Trigger when updated shipment comes.

  • Updated Product

    Triggers when a product is updated.

  • Actions
  • Create Signature Request

    Create Signature Request

  • Send Envelope

    Send Envelope

  • Create Coupon (Category)

    Creates a new coupon attached to a category.

  • Create Customer

    Creates a new customer.

  • Create Customer Address

    Adds a new address to an existing customer.

  • Create Product

    Creates a new product.

  • Update Product Inventory

    Update a new product to an existing product.

How DocuSign & BigCommerce Integrations Work

  1. Step 1: Choose DocuSign as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick BigCommerce as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from DocuSign to BigCommerce.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of DocuSign and BigCommerce


DocuSign is a San Francisco based, US based software company that has grown to become a leading electronic signature provider in the world. It was founded in 2003 by Ryan Babenzien, who is currently the CEO of DocuSign.

DocuSign provides companies with e-signature technpogy that allows users to legally sign documents electronically and securely. Users can sign documents directly from their devices through email, or through web portal without having to download any software. They can also send documents to be signed and track the status of each signature. Their software is used by over 80% of the Fortune 100 companies.


BigCommerce is an Austin based, US based eCommerce platform for online stores. They have over 500,000 active customers including small businesses and large multi-national corporations. The platform includes an integrated invoicing and accounting system, and it offers a wide variety of features such as analytics, social media integrations and customer support.

The platform is designed to integrate seamlessly with a number of other third party services such as DocuSign, MailChimp and more. In this case, BigCommerce works closely with DocuSign to ensure that signing documents on e-commerce platforms is simple and convenient for both merchants and customers alike.

Integration of DocuSign and BigCommerce

This section explains how the integration of DocuSign and BigCommerce works.

At the heart of the integration is an API made available by DocuSign that uses OAuth 2.0 protocp to grant access to the DocuSign API from within third party applications. This means that when users go into their account settings in BigCommerce they can authorize access to their DocuSign account on that platform, and the two platforms will work together in the future.

The integration can be broken down into two parts. sending documents for signature, and tracking signatures. When a user sends a document for signature with the DocuSign app for BigCommerce they can send either a link or a doc file to be sent over email, or they can choose to send it via the DocuSign web portal. If an email address is provided, the recipient gets an email with document attached, which they can then sign using the DocuSign app on their device. Once they have signed their name using their finger or stylus on their tablet or smartphone, they can reply to the email with their signature attached (or scanned. for verification by the sender.

If an email address is not specified in the email message, the recipient gets an email with a link to sign the document via the DocuSign web portal instead. At this point they can open the link in their browser and sign the document using their finger or stylus on their tablet or smartphone. Once they have signed their name using their finger or stylus on their tablet or smartphone, they can reply to the email with their signature attached (or scanned. for verification by the sender.

Tracking signatures

Once a document has been signed by all parties it can be tracked in DocuSign’s web UI or mobile app. The app contains a list of all documents that have been sent for signature as well as details about the recipients including contact information, company name and whether or not they have yet signed off on the document. In addition, it shows whether or not there are any pending responses. This makes it much easier for senders to keep track of which documents need to be returned, and which ones are still being worked on. Moreover, it also opens up a lot of possibilities for organizations that require signatures from multiple individuals before a document can be considered complete.

DocuSign has made it easy for merchants to make use of its services through integration with BigCommerce. With this integration merchants who want to provide better customer service by letting them sign documents online will find it very easy to do so using one of these third party services.

The process to integrate DocuSign and Basecamp 2 may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm