Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.
Zoho CRM is a user-friendly web-based customer relationship management application that helps small business owners and entrepreneurs to find, engage, and retain customers.Zoho CRM Integrations
Discord + Zoho CRMCreate/Update Lead to Zoho CRM from New Message Posted to Channel in Discord Read More...
Discord + Zoho CRMCreate/Update Contact to Zoho CRM from New Message Posted to Channel in Discord Read More...
Discord + Zoho CRMCreate Module Entry to Zoho CRM from New Message Posted to Channel in Discord Read More...
Discord + Zoho CRMAdd Attachment in Zoho CRM when New Message Posted to Channel is created in Discord Read More...
It's easy to connect Discord + Zoho CRM without coding knowledge. Start creating your own business flow.
Triggers when a new message is posted to a specific text channel.
Triggers when a new user joins the Discord Server.
Triggers when a new contact is added.
Triggers instantaneously when any entry is created in the specified module.
Triggers when a new contact is added or modified in Zoho.
assign a role to a user
Create a new channel to a specific #category you choose.
Remove a chosen role from the specified user.
Rename a channel to a specific name you choose.
Post a new message to a specific #channel you choose.
Add attachment to the selected Module entry.
Creates a new entry in a module
Adds a new contact. (Note: you can use this Connect to update an existing one too.)
Adds a new lead in Zoho CRM. (Note: this Connect can be used to update an existing one too.)
Discord is a voice and text chat app. It is designed for gaming, but it can also be used as a communication top for other purposes. The service is available on Windows, macOS, Android, iOS, Linux, Google Chrome OS, and in web browsers through a number of integrations with other services. (www.wikipedia.org)
Zoho CRM is an integrated online customer relationship management system that allows the user to track the interaction of customers with their organization. Zoho Customer Relationship Management Software helps you streamline your sales, marketing, support and customer service workflows with its easy-to-use features. Unlike most competing products, Zoho CRM offers real-time alerts, unlimited access to data and advanced reporting capabilities.
Integration of Discord and Zoho CRM is an effective way to boost business growth while saving time. Most businesses use email marketing as a channel to connect with their customers. But sending emails takes up extra time as it has to be scheduled or time has to be taken out from tasks that require immediate attention. This is where we have the integration of Discord and Zoho CRM come into play. It lets customer support agents reach out to customers via Discord which provides instant response which can then be placed in the Zoho CRM account as a lead for further nurturing. This saves time as no emails have to be sent, no scheduling has to be done and no time has to be taken out from urgent work.
The benefits of integration of discord and Zoho CRM are many that most businesses love. Such as:
The cost of implementation is much lesser when compared to other similar tops that some businesses might already be using for their customer support. It is also less expensive compared to hiring a dedicated support team or outsourcing the work to a third party provider. For a small business, this makes a big difference on the bottom line considering that it can be quite costly trying to get leads.
Using Discord gives customers the opportunity to interact with the business directly in a more modern form of communication. You are able to have conversations with customers, get feedback and find out what they like about your products or services without having them go through traditional channels like email or phone calls. This will lead to more positive word of mouth marketing for your business which results in more leads and sales.
Using Discord allows you to always be available when your customers need someone to talk to. Since there is no scheduling invpved, you can take care of customer issues at any time regardless if you have something else going on in your day or not. You do not have to wait until certain times of the day or take breaks from taking care of other important tasks to reply to customers’ inquiries because they can contact you right away. This will give customers the impression that you are there for them 24/7 which encourages them to keep doing business with you instead of running off to other companies that are not as responsive.
In conclusion, we would like to say that for our company, we always prefer using Discord and Zoho CRM integration rather than any other method when dealing with our customer support and leads generation process. We would recommend it to anyone who wants to attract more leads while saving time that they can spend on other things that are more beneficial for their business or personal life such as spending more time with family or friends or doing other important tasks that need immediate attention.
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