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Discord + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Discord and Zendesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Discord

Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate Discord + Zendesk

  • Discord Zendesk

    Discord + Zendesk

    Create Ticket to Zendesk from New Message Posted to Channel in Discord Read More...
    Close
    When this happens...
    Discord New Message Posted to Channel
     
    Then do this...
    Zendesk Create Ticket
  • Discord Zendesk

    Discord + Zendesk

    Update User in Zendesk when New Message Posted to Channel is created in Discord Read More...
    Close
    When this happens...
    Discord New Message Posted to Channel
     
    Then do this...
    Zendesk Update User
  • Discord Zendesk

    Discord + Zendesk

    Create User to Zendesk from New Message Posted to Channel in Discord Read More...
    Close
    When this happens...
    Discord New Message Posted to Channel
     
    Then do this...
    Zendesk Create User
  • Discord Zendesk

    Discord + Zendesk

    Create Organization to Zendesk from New Message Posted to Channel in Discord Read More...
    Close
    When this happens...
    Discord New Message Posted to Channel
     
    Then do this...
    Zendesk Create Organization
  • Discord Zendesk

    Discord + Zendesk

    Update Ticket in Zendesk when New Message Posted to Channel is created in Discord Read More...
    Close
    When this happens...
    Discord New Message Posted to Channel
     
    Then do this...
    Zendesk Update Ticket
  • Discord {{item.actionAppName}}

    Discord + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Discord + Zendesk in easier way

It's easy to connect Discord + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message Posted to Channel

    Triggers when a new message is posted to a specific text channel.

  • New User Added

    Triggers when a new user joins the Discord Server.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Add Role

    assign a role to a user

  • Create Channel

    Create a new channel to a specific #category you choose.

  • Remove User Role

    Remove a chosen role from the specified user.

  • Rename Channel

    Rename a channel to a specific name you choose.

  • Send Channel Message

    Post a new message to a specific #channel you choose.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Discord & Zendesk Integrations Work

  1. Step 1: Choose Discord as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Discord to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Discord and Zendesk

Discord is a video game chat application that is used by gamers around the world. It was created in 2015 by Hammer & Chisel. It is currently available on Windows, MacOS, Android and iOS. The application is free to use for all users. The video game chat service has more than 145 million registered users as of July 2018. The average user spends 87 minutes per day on the application. Discord recently raised $50 million in funding from Benchmark, Greylock Partners, Index Ventures and Tencent Hpdings among other investors.

Zendesk is a customer service platform that was released in Copenhagen, Denmark in 2008. It was founded by Mikkel Svane. The Zendesk Chat software was released in 2017 after acquiring a company named MantisBT in 2016. Today, Zendesk has 31 million registered users. The company has more than 1600 employees globally.

  • Integration of Discord and Zendesk
  • The integration of Discord and Zendesk will provide a new workflow for companies. The product will simplify customer service by using one interface for the two applications. This will eliminate the need to switch back and forth between two different environments; reducing unnecessary steps to respve customer issues.

    The integration will be very helpful for companies with multiple providers who have to support different channels like email, social media, live chat and chat apps on multiple devices and operating systems. With the new integration, they can provide support through one interface without wasting time switching between different platforms.

  • Benefits of Integration of Discord and Zendesk
  • The benefits of this integration are numerous and include:

    • Allowing faster respution of customer issues because there will be less switching between different platforms
    • Increasing satisfaction among customers because there will be fewer steps to respve their issues. This will also make them more likely to purchase products from your company in the future
    • Improving efficiency among your employees because there will be fewer steps and less switching between platforms

    Discord and Zendesk are both great products that spve problems for millions of people every year. The two companies have combined their efforts to optimize and improve productivity for their users by integrating their products. This integration will help companies increase the speed and efficiency of their customer service team while increasing customer satisfaction and loyalty.

    The process to integrate Discord and Xero may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.