Integrate Discord with Salesforce

Appy Pie Connect allows you to automate multiple workflows between Discord and Salesforce

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About Discord

Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.

About Salesforce

Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.

Want to explore Discord + Salesforce quick connects for faster integration? Here’s our list of the best Discord + Salesforce quick connects.

Explore quick connects

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Connect Discord + Salesforce in easier way

It's easy to connect Discord + Salesforce without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Message Posted to Channel

    Triggers when a new message is posted to a specific text channel.

  • New User Added

    Triggers when a new user joins the Discord Server.

  • New Account

    Triggers the moment a new account is created.

  • New Attachment

    Triggers when a new attachment is created.

  • New Case

    Triggers whenever a new case is created in your account.

  • New Contact

    Triggers upon the creation of a new contact.

  • New Event

    Triggers upon the creation of a new event.

  • New Lead

    Triggers the moment there is a new lead in your account.

  • New Opportunity

    Triggers upon the creation of a new opportunity.

  • New Product

    Triggers upon the creation of a new product.

  • New Record

    Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

  • New Task

    Triggers whenever a new task is created in your account.

  • Opportunity Stage Change

    Triggers whenever the stage of an opportunity is changed.

  • Updated Record

    Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

  • Actions
  • Add Role

    assign a role to a user

  • Create Channel

    Create a new channel to a specific #category you choose.

  • Remove User Role

    Remove a chosen role from the specified user.

  • Rename Channel

    Rename a channel to a specific name you choose.

  • Send Channel Message

    Post a new message to a specific #channel you choose.

  • Create Attachment

    Create a new attachment (max 25 mb)

  • Create Contact

    Create a new contact.

  • Create Custom Object

    Create a new custom object as per your choice.

  • Create Event

    Create a new event.

  • Create Lead

    Create a new lead.

  • Create Opportunity

    Create a new opportunity.

  • Create Record

    Creates a record.

  • Update Contact

    Update an existing contact.

  • Update Custom Object

    Modify an existing custom object (of the type you choose).

  • Update Record

    Updates a existing record.

How Discord & Salesforce Integrations Work

  1. Step 1: Choose Discord as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Salesforce as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Discord to Salesforce.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Discord and Salesforce


Discord is a voice-chat platform that players use for video games to talk with other players. It was founded in 2015, and it supports text, voice, and video communication.

  • Salesforce?
  • Salesforce is a cloud-based company that provides CRM services, a customer service platform, and many other services to help businesses run more efficiently and effectively. Salesforce was founded in 1999.

  • Integration of Discord and Salesforce
  • Discord and Salesforce are two different platforms. Discord is used by gamers, but Salesforce is used for business. However, they can be integrated, allowing the benefits of both to be shared.

    First, Discord can be integrated into Salesforce as a way for the sales team to have their own chat window while selling a product to a customer. This will increase efficiency because instead of having to switch between multiple applications, the sales team would have everything they need in one place. One drawback is that this integration will clutter the screen, making it hard for sales reps to see what they are doing. However, with time, sales reps will get used to the clutter and learn how to use it effectively.

    Another benefit of integrating Discord and Salesforce is that it will help the sales team reach out to more people. People who are interested in the product can download Discord and join the channel for the product they are interested in. They can then send a direct message to the sales rep who is talking about the product. The sales rep will respond directly through their Discord application, which makes communication much faster and easier. There will be less internal emailing back and forth because all conversations will happen directly in the chat window. Generally speaking, the more people that know about a product, the better it sells. Integrating Discord and Salesforce will help raise awareness of new products and get people excited about them.

    A drawback of integrating Discord and Salesforce is that it will require more work from the sales team. They will have to spend time creating new channels on Discord for every product they sell. They also will have to make sure that each channel is properly advertised so that people know they exist. If a channel receives no activity, they may need to create a new channel and advertise it again. Another drawback is that it might be very difficult at first for users to find the right channel for their products. It might take some time for people to figure out where they are supposed to go for different products, which leads to confusion. Confusion means slower adoption than expected. Overall, however, integrating Discord and Salesforce can be very helpful because it allows companies to sell more products with less work from the sales team or even without a sales team at all.

  • Benefits of Integration of Discord and Salesforce
  • Integration of Discord and Salesforce could lead to greater customer service because sales teams can answer customer requests directly through their Discord app instead of having to log into a separate system like email or Help Scout. This can be especially beneficial for salespeople who have other tasks to accomplish while working with customers because they won’t be interrupted any more when a customer sends an email or calls them about something unrelated to their current task. Customers should appreciate this because they won’t have to wait as long for responses.

    Another benefit of integrating Discord and Salesforce is that it makes it easier for customers to reach out to sales reps about products or services they want. There will be a direct line between customers and sales reps because customers can reach out directly through their Salesforce app instead of having to wait for an email response or trying their luck on social media if there is no email address available on a website. There will be less back-and-forth between customers and sales reps, which means fewer frustrations for customers on both sides. For example, if a customer has an issue with their order or something else related to the product they bought, they can go straight to the source rather than going through customer service representatives or support managers who might not know how to fix the issue or may not even be able to deal with it at all because they aren’t part of the actual sales team. This also benefits the company because it helps reduce turnover because unhappy customers are less likely to quit if there is someone on their level who can listen to their complaints without making them feel like they are bothering someone important or wasting their time.

    As mentioned previously, integrating Discord and Salesforce makes it easier for sales teams to manage customer engagement because they can easily respond to questions from customers quickly without having to switch between websites or apps. This should reduce the amount of time spent by support teams responding to customer requests and questions because all conversations take place in one place instead of spread out across multiple websites or apps. This means fewer callbacks from support teams because customers receive answers quicker and thus aren’t as likely to contact support teams repeatedly with the same question. It also saves support teams time because they don’t have to spend time searching for past conversations on different sites before responding; everything will be organized in one place. Customers should appreciate this because they won’t have to wait as long for responses from support teams when they have questions or issues with their orders or products, which should make them less frustrated overall with the company selling them the products or services.

    Overall, integrating Discord and Salesforce will reduce costs incurred by companies when interacting with customers throughout the sales process. This will result in happier customers who don’t complain as often about the process or interaction with customer service representatives and support teams due to faster responses from appropriate personnel or lack of frustration caused by interactions taking too long or not going smoothly enough due to switching between systems unnecessarily when dealing with customers throughout a sale. Sales teams will also save time due to less back-and-forth between themselves and customers throughout the sales process by using one system like Discord instead of multiple systems like email, phone calls, social media messaging apps, etc., which will lead to happier customers who spend more money overall due to lower frustration levels with slower responses from support teams or other personnel at companies when interacting with them during purchases or sales processes. Overall, integrating Discord and Salesforce probably won’t save companies money but will make customers happier overall and will likely boost revenue due simply to happier customers who spend more money buying products or services offered by companies over time as a result of higher satisfaction levels resulting from faster responses from support personnel or other staff members invpved in purchase processes at companies selling products or services via online channels like websites and social media networks like Twitter or Facebook, where people can interact directly with companies selling products via these mediums in real time via direct messages or posts on social media networks like Twitter or Facebook.

    The process to integrate Discord and RingCentral may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm