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Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.
Marketing, sales, and service software that helps your business grow without compromise.HubSpot Integrations
It's easy to connect Discord + HubSpot without coding knowledge. Start creating your own business flow.
Triggers when a new message is posted to a specific text channel.
Triggers when a new user joins the Discord Server.
Triggers when a company recently created or updated.
Triggers when a contact recently created or updated.
Triggers when a line item recently created or updated.
Triggers when a new company is available.
Triggers when a specified property is provided or updated on a company.
Triggers when a new contact is available.
Triggers when a new deal is available.
Triggers when a specified property is provided or updated on a deal.
Triggers when a deal enters a specified deal.
Triggers when a form in submitted.
Triggers when a new line item is available.
Triggers when a new product is available.
Triggers when a new ticket is available.
Triggers when a product recently created or updated.
assign a role to a user
Create a new channel to a specific #category you choose.
Remove a chosen role from the specified user.
Rename a channel to a specific name you choose.
Post a new message to a specific #channel you choose.
Create a Deal in HubSpot
Good morning, everyone! Today’s topic is on the integration of HubSpot and Discord. I’m excited to talk about this topic, because it is an important one in today’s marketing world.
If you are here in this class, then you probably already know what Discord is, but in case you don’t, allow me to explain. Discord is a free alternative to Skype, Slack, and Hangouts. It creates a chat room for your organization, with text and voice features. It also offers screen sharing. There is many voice channels that the team can use to focus on each department or project. It also allows you to create private channels for specific groups.
HubSpot is a company that provides tops to help create social media content, landing pages, and email marketing. HubSpot has a top called COS (Customer Onboarding System. that helps onboard new customers and create a personalized experience for each customer.
For example, when a new customer buys from HubSpot, they get the chance to answer a few questions that will create an account on their website. After that, HubSpot will send out a welcome email with a video from the CEO of the company, along with a few tips on how to get started using HubSpot. This system is great for customer retention and for creating a personal touch.
HubSpot and Discord have partnered together to make an integration between these two platforms. They have created a bot that allows HubSpot customers to join a Discord channel and work with HubSpot staff through voice and text chat. The staff will be able to see the current status of the customer by viewing their activity stream on Discord. If there is any issue or concern that needs immediate attention, the staff member can share his or her screen to show the customer what he or she is doing at that moment. The customer can reply with voice chat to ask the staff any questions.
Before this integration, customers were only able to message back and forth with HubSpot via email or phone call. This integration has allowed customers to continuously communicate with HubSpot without having to go back and forth through different platforms. This integration also allows customers to see what their staff members are doing and ask them any questions they might have without having to leave the channel. This is great for customer engagement and increasing sales.
Here are some quotes from HubSpot staff saying why they love this integration:
“As someone who receives communications from HubSpot all day long via e-mail, it’s actually nice not to feel like I’m always in my inbox — I can step away from my computer and do something else while still being accessible if necessary — and when I’m in the channel, it’s easy to see at a glance which messages come from customers and which ones come from cpleagues and other business partners.” — Nick DeSantis, Director of Support at HubSpot
“The ability for our support staff to share their screens with customers in real-time has been overwhelmingly positive…They love it because they can see exactly what we see in real-time and we love it because we can see them! The customer support experience is so much better when we can take care of issues in real-time instead of having someone send us an email and wait for a response.” — Customer Success Team at HubSpot
This integration has been a great success for both companies, and I believe this is a great way for companies to integrate different platforms to create a better experience for their customers. Welcome our customers into your company channels to communicate with your staff in real time!
The process to integrate Discord and HubSpot may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.