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Device Magic + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Device Magic and Zendesk

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About Device Magic

Device Magic is a professional mobile app and web app that allows your teams to complete forms and collect data anywhere, anytime. It helps organizations make seamless digital transformations to eliminate paperwork, improve data collection processes, and increase operational efficiency.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate Device Magic + Zendesk

  • Device Magic Zendesk

    Device Magic + Zendesk

    Create Ticket to Zendesk from New Submission in DeviceMagic Read More...
    Close
    When this happens...
    Device Magic New Submission
     
    Then do this...
    Zendesk Create Ticket
  • Device Magic Zendesk

    Device Magic + Zendesk

    Update User in Zendesk when New Submission is created in DeviceMagic Read More...
    Close
    When this happens...
    Device Magic New Submission
     
    Then do this...
    Zendesk Update User
  • Device Magic Zendesk

    Device Magic + Zendesk

    Create User to Zendesk from New Submission in DeviceMagic Read More...
    Close
    When this happens...
    Device Magic New Submission
     
    Then do this...
    Zendesk Create User
  • Device Magic Zendesk

    Device Magic + Zendesk

    Create Organization to Zendesk from New Submission in DeviceMagic Read More...
    Close
    When this happens...
    Device Magic New Submission
     
    Then do this...
    Zendesk Create Organization
  • Device Magic Zendesk

    Device Magic + Zendesk

    Update Ticket in Zendesk when New Submission is created in DeviceMagic Read More...
    Close
    When this happens...
    Device Magic New Submission
     
    Then do this...
    Zendesk Update Ticket
  • Device Magic {{item.actionAppName}}

    Device Magic + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Device Magic + Zendesk in easier way

It's easy to connect Device Magic + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Submission

    Triggers when your form receives a new submission.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Dispatch Form

    Dispatches a Form to a target Device. This is only available to trial and enterprise organizations.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Device Magic & Zendesk Integrations Work

  1. Step 1: Choose Device Magic as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Device Magic to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Device Magic and Zendesk

Device Magic is an add-on for Zendesk. It is a network device management service that allows you to manage multiple devices and monitor their performance. Device Magic also offers various features, such as:

Centralized Contrp

Remote Management

Real-Time Monitoring

Predictive Analytics

Restore and Troubleshoot

Integration of Device Magic and Zendesk

Integrating Device Magic and Zendesk can help you get a complete view of all your devices. You can also monitor the performance of each device, predict problems in advance, and respve them before they become big issues. A unified view of your fleet also helps you schedule maintenance repairs and take quick action if any devices have an issue. To integrate Device Magic with Zendesk, you need to:

Add the Device Magic integration app to your account. Configure the integration app. Add devices to the app.

To configure Device Magic’s integration app, you need to provide your credentials. Once you have provided the required details, Zendesk will generate an API token which you need to copy and paste on the Device Magic page. Once this is done, you are ready to add devices to the app. If you want to connect more than one device, please note that the Device Magic app only allows you to connect a maximum of 10 devices. However, if your enterprise has more than 10 devices, you can contact Device Magic support team for an enterprise subscription.

Benefits of Integration of Device Magic and Zendesk

The benefits of integrating Device Magic and Zendesk include:

You can monitor the performance of multiple devices at a single place. You can use Device Magic’s Predictive Analytics feature to forecast potential issues with your fleet. You can remotely access your devices from anywhere using the Remote Management feature. You can restore data from the backups created using Device Magic using its Restore feature. You can run custom scripts on your devices using Device Magic’s Script Manager feature. You can set reminders for tasks using Device Magic’s Reminders feature. You can manage all your devices in a single place using Device Magic’s Dashboard feature.

The process to integrate Device Magic and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.