Device Magic is a professional mobile app and web app that allows your teams to complete forms and collect data anywhere, anytime. It helps organizations make seamless digital transformations to eliminate paperwork, improve data collection processes, and increase operational efficiency.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Device Magic + ZendeskCreate Ticket to Zendesk from New Submission in DeviceMagic Read More...
Device Magic + ZendeskUpdate User in Zendesk when New Submission is created in DeviceMagic Read More...
Device Magic + ZendeskCreate Organization to Zendesk from New Submission in DeviceMagic Read More...
Device Magic + ZendeskUpdate Ticket in Zendesk when New Submission is created in DeviceMagic Read More...
It's easy to connect Device Magic + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when your form receives a new submission.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Dispatches a Form to a target Device. This is only available to trial and enterprise organizations.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Device Magic is an add-on for Zendesk. It is a network device management service that allows you to manage multiple devices and monitor their performance. Device Magic also offers various features, such as:
Restore and Troubleshoot
Integrating Device Magic and Zendesk can help you get a complete view of all your devices. You can also monitor the performance of each device, predict problems in advance, and respve them before they become big issues. A unified view of your fleet also helps you schedule maintenance repairs and take quick action if any devices have an issue. To integrate Device Magic with Zendesk, you need to:
Add the Device Magic integration app to your account. Configure the integration app. Add devices to the app.
To configure Device Magic’s integration app, you need to provide your credentials. Once you have provided the required details, Zendesk will generate an API token which you need to copy and paste on the Device Magic page. Once this is done, you are ready to add devices to the app. If you want to connect more than one device, please note that the Device Magic app only allows you to connect a maximum of 10 devices. However, if your enterprise has more than 10 devices, you can contact Device Magic support team for an enterprise subscription.
The benefits of integrating Device Magic and Zendesk include:
You can monitor the performance of multiple devices at a single place. You can use Device Magic’s Predictive Analytics feature to forecast potential issues with your fleet. You can remotely access your devices from anywhere using the Remote Management feature. You can restore data from the backups created using Device Magic using its Restore feature. You can run custom scripts on your devices using Device Magic’s Script Manager feature. You can set reminders for tasks using Device Magic’s Reminders feature. You can manage all your devices in a single place using Device Magic’s Dashboard feature.
The process to integrate Device Magic and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.