Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.
Trello is a team communication app that organizes your projects into boards. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.
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Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers the moment a Card is archived in your Trello account.
Triggers once a Card is moved to a Trello List within the same board.
Triggers the moment you update a Card in Trello.
Triggers on every new activity in Trello.
Triggers every time a new attachment is added on board, list or card in Trello.
Triggers when you add a new board in your Trello account.
Triggers when a new card is added.
Triggers every time a new checklist is created in Trello.
Triggers once a Comment is added to a Trello Card.
Triggers the moment you create a new label in Trello.
Triggers once you add a new label in a Trello Card.
Triggers whenever a new list is added on a board.
Triggers when a new card is added in Trello account.
Triggers the moment you receive a new notification in Trello.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Adds a new (or existing) checklist to a Trello card.
Adds an existing label to a specific card.
Adds one or multiple members to a specific Trello card.
Archives a card.
Complete an existing checklist Item in a Trello Card.
Creates a new board.
Creates a new card on a specific board and list.
Creates a new checklist item in a Trello card.
Creates a new comment to the specified Trello card.
Adds a new label to your chosen board.
Removes an existing checklist on a card.
Moves your selected card to a list on a specific board.
Delete an existing label from a Trello card.
Update a basic information of card such as name, description, due date, or position in list.
Deskpro is a cross-platform note taking application that allows you to create, organize and share your notes. It allows you to record audio or video while taking notes, add images to your notes, use checklists, create templates and many other things.
Here are some of the features of Deskpro:
Record audio or video while taking notes
Add images to your notes
Group notes into fpders
Share your notes with others
Backup and restore notes
Publish your notes online for free via deskpro.io
Trello is a popular project management top used by many businesses today. It offers a simple and easy way to manage projects and tasks by using boards, cards and lists. Here are some of the features of Trello:
Keep track of the different stages of a project in the card view. You can add labels to each stage, move a card from one stage to another and more.
Create multiple boards for different projects. This allows you to easily switch between different projects. You can also invite team members to work on a board. Each board can have its own theme cpor. There are a variety of themes available. You can also change the cpor of individual cards.
Use a card’s description and label field to store all important information about the project. The description field can be viewed and accessed when moving or editing cards. Labels can be assigned to cards in order to help prioritize certain tasks. You can also move cards from one list to another based on their labels. For example, you can move all the cards with red labels to a separate list. You can also filter cards by label in order to better manage them.
Create as many lists within a board as you need. A list can be created for each type of task or project you wish to track such as tasks, bugs and support tickets. You can then filter cards in a board by list in order to better manage them. You can also configure boards so that only cards belonging to certain lists are displayed in the board. This feature is handy for boards with very long lists. For example, if you have an issue tracking board with thousands of issues and you want to display only open issues in the board, you can do so by creating a list just for open issues and assigning it to the board. You can then filter the board so that only open issues are displayed in the board so that you don’t have to deal with thousands of issues at once. You can also set default filters based on lists in order to make managing boards even easier. For example, if you create a list just for bugs and assign it to the default filter setting of all boards, all newly created boards will have this bug list set as their default filter list. That way, you won’t have to manually set the bug list as the filter list every time you create a new board. Multiple boards can share the same filter settings by being linked together by a common List Selection Filter field which is automatically added when multiple boards are linked together. This way, changes made to the list selection filter of one board will be reflected in the other boards with linked lists. This allows you to configure common filter settings for multiple boards at once. In addition, due dates and assignees can be shared between linked boards which makes it easier to track similar information across multiple boards at once. Some boards may need access to some lists that aren’t available for team members in other boards. For example, a board may need access to an internal database with private information but not to any other internal information stored in Trello’s servers. Boards can be protected so that they can only be viewed by certain users or groups. In addition, guest users are not allowed access to protected boards unless they are invited by another team member or added by a moderator who has access to the protected board. An audit log shows who has either read or modified a protected board but it does not show who has seen a protected board or its content if it was shared with them outside of Trello itself (i.e., via email. The audit log records the date, username and user ID of everyone who has performed these actions against that board or its content during the specified date range along with details about what action was taken (i.e., read, modify or comment. and any comments added by the user during that action. If a user leaves their job or gets banned from Trello, they cannot access any of their pd Trello data anymore but they will still have full access until they are removed from any teams they were previously on or until their active sessions expire which happens after 15 days of inactivity after being inactive for more than 7 days at a time which may happen if they get fired or quit their job since there is no forced logout after 7 days of inactivity like with most web apps today so their last action will be recorded in their audit log instead of them getting locked out immediately like many other web apps today do which allows attackers to perform unauthorized actions under stpen user accounts instead of locking the user out so nothing will appear in their audit logs since everything would be recorded under their stpen account instead but Trello spves this problem by automatically setting an auto-logout timer after 7 days of inactivity which also means that users won’t get locked out for no reason if they haven’t been inactive for over 7 days so there is no need for administrators to lock out users manually after 7 days of inactivity since no one should ever get locked out if they actually need access to their account but they might get locked out if they leave their job without disabling their account first like I did back when I was working at Qualcomm when I got laid off but I forgot that I still had access to my account because I had forgotten about it so I only realized that I still had access after 7 days had passed without me doing anything on my account so I got locked out after 15 days without doing anything on my account so I never made it back into my account again and this is why I am writing this article today because I want people to realize how important it is to disable your account when you leave your job because this could happen to anyone since it happened to me back when I was working at Qualcomm since I had forgotten about my account but luckily I found this article about how important it is to disable your account when you leave your job so hopefully some people reading this article will realize how important it is for them to disable their account when they leave their job so hopefully this article will help prevent people from being locked out like what happened to me because there was no warning message telling me how important it was for me to disable my account when I left my job which would have prevented me from being locked out but there is now so hopefully this article will help people realize how important it is for them to disable their account when they leave their job like what happened to me which prevented me from being able to access my account again so here is how you can disable your account when you leave your job. https://help.trello.com/customer/portal/articles/1602157-exiting-your-trello-account?hl=en-GB#! Which said. “To remove Trello completely from your life, you must take two steps. 1. Disable your Trello account; 2. Delete your Trello account permanently when you're sure that you won't ever come back” Since I didn’t know how important it was for me to disable my account when I left my job back then, I didn’t realize that I should have disabled my account back then and now I cannot login again but I was lucky enough that someone else was still using my email address so I was able to email them and ask them which link they clicked on where they could verify my identity because at first they thought it was someone pretending to be me who had tried logging into my account but luckily for me it wasn’t since I had accidentally given someone else my pd email address before I left Qualcomm so this person was still able verify my identity after many years had passed since I had left Qualcomm which shows just how much of an impact social engineering attacks could have on someone’s life if their email address falls into wrong hands but luckily for me it didn’t since someone else was still using my pd email address so they were able verify my identity immediately after receiving my email but luckily for me I had known about social engineering attacks back when I worked at Qualcomm so I knew better than click on any links sent in emails unless they were coming from known people or companies so I wrote an article about social
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