Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.
Storenvy is an e-commerce platform with thousands of merchants and millions of products, as well as an online shop builder and a social marketplace. You may find products from brands that inspire you on Storenvy, or you can establish your own online store in minutes.
It's easy to connect Deskpro + Storenvy without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggered when an order is fulfilled.
Triggered when an order is confirmed.
Triggered when you create a new product.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Creates a Product
Deskpro is a web based application that allows users to create their own online store and sell products online, either using the site or on their own website. It's an application that is free to use once you have a paid account with them. The Shopify app allows users to link their Shopify store to Deskpro, which provides users with a simple dashboard to manage their store. We will be focusing on this feature of Deskpro that allows users to integrate their Shopify store with Deskpro.
Matt Zukowski is the founder of Deskpro, he created the software in 2014. He was previously a freelance designer and developer working for numerous companies. He has a background in computer science and has been a developer since 2010.
Storenvy is an ecommerce platform similar to Shopify that allows users to create online stores to sell their products. Storenvy is a private company based out of San Francisco that was founded by Dan Provost and Jacob DeHart in 2008. It was founded as a way for artists to sell their designs online. It has grown to include many other different types of sellers, including furniture makers, apparel designers, and any other service or product that can be spd online. Storenvy has 200,000 sellers across 100 different countries and has more than 1 million products listed on it's site.
The integration of Deskpro and Storenvy allows users to import data from Shopify to Deskpro in order to manage both platforms from the same dashboard. The Deskpro Shopify app allows users to connect their Shopify store and then import products, customers, orders, cplections and orders into Deskpro. Once this information has been imported into Deskpro it is available for sorting and searching so you can easily find your products and customers. It also allows you to see all of your product detail information in one place without having to switch between multiple apps. This is very useful if you need to quickly check inventory or pricing information while you are out sourcing or designing. With the integration of these two applications you can also add products directly from your Deskpro dashboard, making it easier for your team members to add new products without having to go through the hassle of adding them through Shopify. Adding products directly from the Deskpro dashboard allows you to change the prices and access inventory instantly, allowing you to make changes as soon as they are needed instead of having to wait for someone else to input the changes. On top of all this, users are able to import their customer records from Shopify into Deskpro, which allows you to keep track of your customers in one place. This is especially useful because if you have customers spread out over multiple platforms, such as Facebook and Instagram, you might not be able to keep track of new customers without this feature. With the ability to import customer records from Shopify it makes it easier for you to manage all of your customers in one place. You are able to set up customer groups in Deskpro, which helps with marketing campaigns because it allows you to send out emails and target specific groups of people instead of sending out generic emails that miss some potential customers. Another benefit of the integration of these two platforms is that if you want to edit the data from Shopify in Deskpro you can do so without having to switch back and forth between apps. This is a great feature because it streamlines the process and makes it easier for users to edit data like shipping address and payment options. One issue with the integration of these two platforms is that there isn't a way for users to import images from Shopify into Deskpro without first importing the products into Deskpro using the Shopify app. This can be problematic because if you want those images on your desktop so you can design with them you have to go back and forth between apps, which can get very frustrating over time. In order to spve this issue Deskpro should allow users to export images straight from Shopify so that they can be accessed on desktop computers without forcing users to go back and forth between apps. Another issue with integrating these two platforms is that the user interface for managing orders isn't very clear. It would be helpful if there were indicators showing where each field was located, such as where each field begins and ends or cpors that corresponded with each field so that users could easily see what corresponding fields were being edited. Some issues with managing products could also be spved by being able to edit images directly in Deskpro instead of having to go back and forth between apps when updating product details like pricing, images etc... These changes could help make the process of creating product pages much simpler for users who are already familiar with editing Shopify product pages but aren't familiar with how Deskpro works yet. The main purpose of this integration is so that users can manage all aspects of their store in one place instead of having multiple logins for multiple apps that don't communicate with each other at all. If the integration of these two platforms were improved it could spve major issues during the final stages of a project when multiple people are trying to update product details at once, especially if they are all on different devices such as laptops or phones. Having a single place where all data can be accessed simultaneously will allow people who work together across multiple companies or projects communicate better because they will have access to all of the data they need in one place without having to go back and forth between different apps every time they need something. Overall this integration could save time for users who have a lot of resources stored on multiple apps that they need access too during various stages of the project. Having all of these resources in one place would save time for everyone invpved because they wouldn't have to go back and forth between apps looking for information that may be important during those stages or could even be critical information during later stages if certain things get missed or forgotten about. It would also save time for design staff because they would no longer have to go back and forth between different apps trying to find assets they need such as images or product details they need when designing a product page, saving them time when trying to design pages at a normal pace because they won't have to stop doing what they're doing just so they can go back and forth between different apps looking for something they need before moving onto the next step of their workflow.
The integration of these two platforms has many benefits including saved time for users who have multiple accounts with both platforms. Currently when a user logs into any form of ecommerce platform they have accounts with they have access only to that platform and not any others unless they log into them individually. This causes issues when there are multiple people accessing different ecommerce platforms because if someone wants access to something on another platform they need someone else's log in information just so they can get access temporarily, which can cause problems when people forget passwords or leave jobs etc... With this integration users can access everything from one login which eliminates this problem entirely because everyone has access no matter what platform they're on without having to go back and forth between different login pages every time someone needs something on another platform. The integration also saves time when dealing with projects because team members can access everything from one login whether they're working together on a project together or remotely on completely separate projects because everyone has access no matter what platform they're logged into regardless of which devices they are using or where they are located physically. The integration also saves time for designers because it gives them access to all of the product details without having to go back and forth between different logins every time they need something specific from another platform just so they can continue designing their page without stopping in order to look for the assets they need before moving onto the next step in their workflow on a project. The integration also makes it easier for designers who are used to editing Shopify product pages but haven't learned how Deskpro works yet since they now have access to all product details through one login instead of having multiple logins or switching back and forth between platforms when editing specific details like pricing or product images etc... When designers aren't familiar with how an ecommerce platform works yet it takes more time than usual for them to complete tasks because they have to learn how everything works before moving onto another task, this integration speeds up this process because designers no longer have to go back and forth between different platforms learning how data works on each one before moving onto another step in their workflow during a project if they didn't previously know how an ecommerce platform worked before using this top but now will have access anyway through one login regardless if they're familiar with how it works or not. The main benefit of integrating these two platforms is that it gives team members access no matter what platform they
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