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Integrate Deskpro with Slack

Appy Pie Connect allows you to automate multiple workflows between Deskpro and Slack

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About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

About Slack

Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.

Slack Integrations
Slack Alternatives

Looking for the Slack Alternatives? Here is the list of top Slack Alternatives

  • Microsoft Teams Integration Microsoft Teams

Best Deskpro and Slack Integrations

  • Deskpro Integration Slack Integration

    Deskpro + Slack

    Send Slack Channel messages for new Deskpro tickets Read More...
    Close
    When this happens...
    Deskpro Integration New Ticket
     
    Then do this...
    Slack Integration Send Channel Message
    This integration is a simple way to post new Deskpro tickets to your dedicated Slack channel, speeding up team communication. Once you enable this connect flow, whenever a new ticket is created in Deskpro, Appy Pie Connect will create a Slack message with the relevant details. Empower your team to address issues faster!
    How This Deskpro – Slack Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect sends a message in channel on Slack
    What You Need
    • Deskpro account
    • Slack account
  • Deskpro Integration Slack Integration

    Deskpro + Slack

    Send Direct Message in Slack when New Ticket is created in Deskpro Read More...
    Close
    When this happens...
    Deskpro Integration New Ticket
     
    Then do this...
    Slack Integration Send Direct Message
  • Deskpro Integration Slack Integration

    Deskpro + Slack

    Add Reminder in Slack when New Ticket is created in Deskpro Read More...
    Close
    When this happens...
    Deskpro Integration New Ticket
     
    Then do this...
    Slack Integration Add Reminder
  • Deskpro Integration Slack Integration

    Deskpro + Slack

    Set Channel Topic in Slack when New Ticket is created in Deskpro Read More...
    Close
    When this happens...
    Deskpro Integration New Ticket
     
    Then do this...
    Slack Integration Set Channel Topic
  • Deskpro Integration Slack Integration

    Deskpro + Slack

    Set Status in Slack when New Ticket is created in Deskpro Read More...
    Close
    When this happens...
    Deskpro Integration New Ticket
     
    Then do this...
    Slack Integration Set Status
  • Deskpro Integration {{item.actionAppName}} Integration

    Deskpro + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Deskpro + Slack in easier way

It's easy to connect Deskpro + Slack without coding knowledge. Start creating your own business flow.

    Triggers
  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • New Channel

    Triggers upon creation of a new #channel.

  • New Mention

    Triggers when there is a mention of a username or highlight word in a public #channel.

  • New Message Posted to Channel

    Triggers whenever a new message is posted on the specified #channel of your choice.

  • New Message Posted to Private Channel

    Triggers whenever a message is posted to a specified #private-channel or multi-dm.

  • New Starred Message

    Triggers when you star a message.

  • New User

    Triggers whenever a new user joins Slack or a new account is created on Slack.

    Actions
  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

  • Add Reminder

    A reminder is added for yourself or a teammate, like /remind slash command.

  • Create Channel

    Creates a new channel.

  • Send Channel Message

    A new message is posted to your chosen #channel.

  • Send Direct Message

    Send a direct message to a user or yourself through the Slackbot.

  • Send Private Channel Message

    A new message is posted to your chosen private channel.

  • Set Channel Topic

    Sets the topic on a specific channel.

  • Set Status

    Updates your Slack status to the specified text & emoji.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Deskpro & Slack Integrations Work

  1. Step 1: Choose Deskpro as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Slack as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Deskpro to Slack.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Deskpro and Slack

This is an outline of the article. The introduction is the first paragraph of your article and it should be written in a way that draws the reader's attention and makes them want to read more.

The introduction should also tell the reader what to expect in the rest of the paper and briefly introduce the subject matter. In this article, I will briefly tell the reader about Deskpro and Slack. I will also tell them what they can expect to find in this article.

Deskpro is an online software that allows teams to create online workspaces where they can interact with one another in real time, share files and do all sorts of other fun stuff. Slack is an app that lets you communicate with your team or groups via instant messages. It integrates with various other apps, such as Trello, Dropbox, Google Drive, Box, etc.

Both products are relatively new and have gained popularity fast. Slack has over 1 million daily active users while Deskpro has over 7 million team members.

In this part of the article, I will write about how Deskpro integrates with Slack and why integrating Deskpro and Slack is beneficial. I will do so by answering these two questions:

  • How does Deskpro integrate with Slack
  • Deskpro integrates with Slack by allowing users to create a workspace for their team inside Slack. This means that any user can now join a Deskpro workspace through Slack without having to visit Deskpro's website. All of the tasks created in Deskpro are automatically available on Slack so users can discuss them there instead of opening Deskpro's website. There is also a shortcut link from Deskpro's website to Slack so if users prefer they can still navigate to Deskpro through their browser rather than using Slack.

  • Why is integration of Deskpro and Slack useful
  • Integration of Deskpro and Slack provides users with a lot of benefits. First, it allows teams to cplaborate much more efficiently because the tasks created in Deskpro are visible to everyone on Slack. So now, teams no longer need to debate on which platform to use for cplaboration; they can just use both! Second, it saves teams time by making it easy for them to access both platforms from one place. They do not need to open two different tabs when they want to see what happened on Slack while they were looking at a task in Deskpro. It is all right there on the main screen at once! Moreover, since all tasks created in Deskpro are automatically shared on Slack, it saves a lot of time that would have been spent creating tasks manually on Slack. Last but not least, since Slack is already integrated with numerous other apps like Trello, Dropbox, Google Drive, Box, etc., integration between Deskpro and Slack allows teams to use a single platform for all communication and cplaboration needs instead of switching between different platforms. It definitely saves time!

    In my opinion, integrating Deskpro and Slack is a great idea. By doing so, teams no longer need to switch between different platforms for communication and cplaboration because everything is accessible from one place - Slack. Moreover, it saves teams time by eliminating the need for manual work on Slack when creating new tasks after using Deskpro. Finally, it helps teams save money by using only one platform instead of two or more.

    The process to integrate Deskpro and Slack may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.