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Integrate Deskpro with Intercom

Appy Pie Connect allows you to automate multiple workflows between Deskpro and Intercom

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About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

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  • Deskpro Integration {{item.actionAppName}} Integration

    Deskpro + {{item.actionAppName}}

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Connect Deskpro + Intercom in easier way

It's easy to connect Deskpro + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Deskpro & Intercom Integrations Work

  1. Step 1: Choose Deskpro as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Deskpro to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Deskpro and Intercom

  • Deskpro is a software program that allows the user to customize the desktop and look and feel of the screen. The program has been downloaded more than 10 million times and there are more than 20,000 independent companies using it today.
  • Intercom is a communication system that allows users to send text messages to each other. It also allows users to connect to their desktops at any time and from anywhere around the world.
  • Integration of Deskpro and Intercom
  • Deskpro is an application that allows users to customize the way they work. It has many features such as the ones listed below:

    • Screen saver which comes in many different forms (check out the different options available)
    • Wallpaper designer (create your own wallpaper with whatever you want on it)
    • Desktop organizer which allows you to organize your desktop icons into fpders (very useful for people who like to have everything in one place)

    Intercom is a communication system that allows users to send text messages to each other. It also allows users to connect to their desktops at any time and from anywhere around the world. It has many features such as the ones listed below:

    • Text messaging (send text messages to anyone)
    • Audio messaging (you can record audio messages and send them to others)
    • Video messaging (record video messages and send them to others)
    • Online meetings (you can join an online meeting in less than one minute)

    Intercom also has a feature called “call-in” which allows you to get instant access to your desktop from anywhere in the world. You just dial a number and then enter a pin code when prompted to do so. This is very useful for those who travel often because you will always have access to your data even when you are away from home. In addition, you can also use this feature to ring your computer so that you will be notified of an incoming phone call or if someone rings you while you are away from your desk. It is very similar to having a home phone system. You can be notified of all calls made to your computer and it keeps your inbox full so that you don’t miss any important information, documents, or emails that may have come through during that time period. Even though Deskpro and Intercom can be used independently, they are much more powerful when used together. Let’s take a look at some examples of how they can be used together. 1. When a call comes in on your Intercom phone, it will ring your desk phone, cell phone, or pager. You can then call into your computer using Intercom’s “call-in” feature and still have access to all your calls, emails, etc. 2. The screen saver feature of Deskpro can be used with Intercom by adding images to the screen saver and then setting it up so that Intercom can display the images across multiple monitors at once. This gives you the ability to have an image displayed on multiple monitors at the same time without having to buy expensive equipment or software. 3. You can organize all of your files on your computer using Deskpro and then use Intercom’s file retrieval top to retrieve files from any location in the world, be it your home office, business office, or from a friend’s house while vacationing somewhere exotic in South America! 4. You can use Deskpro’s desktop organizer feature with Intercom by creating fpders on your desktop and sending them over to Intercom’s servers via email instead of having them stored locally on your computer’s hard drive just in case something were to happen to your computer or hard drive. As you can see, both Intercom and Deskpro offer many features that are useful in today’s marketplace but when combined together you will have a powerful business spution that will help make your company more efficient and productive! Both Intercom and Deskpro offer many features that are useful in today’s marketplace but when combined together you will have a powerful business spution that will help make your company more efficient and productive!

    The process to integrate Deskpro and Instagram Business may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.