Deskpro is a web-based helpdesk software with multiple channel support.
Gmail is the free, web-based email service from Google. Gmail's mail storage, search, and conversation features save you time and keep your messages secure.Gmail Integrations
It's easy to connect Deskpro + Gmail without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers whenever a new attachment is received (trigger is initiated once per attachment).
Triggers when a new e-mail appears in the specified mailbox.
Triggers when you receive a new email that matches a search string you provide.
Triggers when you receive a new email in a label.
Triggers everytime you receive a new email and Starmark it within two days.
Triggers every time a new thread starts.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Draft a new email message(but don't send).
Creates a new label.
Draft a new email message & send it.
Deskpro is a software that integrates with Gmail and Outlook. It is used for creating an email. Deskpro was created to be the best email program to use for business. It was designed to make it easy to create and send an email as well as designing the email so that it will look professional.
Gmail is the fastest growing email service in the world. It was launched in 2004 by Google. Google has over 300 million active users of Gmail. It has pushed out many other email systems like Yahoo and Hotmail as the most used email system online. It has become more popular than its competitors because it can integrate with almost all devices and it is free to use. Gmail also makes it very easy for users to organize their emails and keep them archived safely. It also automatically filters emails that have been sent to you multiple times so that you will not get them again in your inbox. It also keeps your inbox clean by sending you important emails and having those emails be starred.
Deskpro is integrated with Gmail through a process called "Quick Pack". This process allows for a quick integration between Deskpro and Gmail. The "Quick Pack" takes about 5-10 minutes to set up, but after 10 minutes it is ready to use. Through this integration, Deskpro will automatically forward emails from your deskpro inbox to your gmail inbox. This integration makes it very easy to take care of business because all emails will be in one place. This integration also makes it easier on your computer because you do not have to have two different programs open at the same time in order to check your emails.
There are many benefits of using Deskpro and Gmail together. One of the biggest benefits of this integration is that you will be able to keep track of your company's emails much easier. When you or a coworker sends an email from Deskpro, it automatically forwards that email to your gmail account so that you can see when someone sends an email, or if someone forgot to add you on a conversation. Another benefit of using Deskpro and Gmail together is that when someone sends you an important email, they will receive a notification asking them to star the email in order to have the message stick out amongst others. Stars are what gets people's attention, so if an important message gets a lot of stars, that means that person needs to see that message sooner than later.
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