Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.
Appy Pie Chatbot is a powerful and easy-to-use no-code chatbot builder. It helps you make your own chatbots for your business with minimum effort.
It's easy to connect Deskpro + Appy Pie Chatbot without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers when the chatbot conversation is completed.
Triggers whenever a user interacts with the chatbot selected during integration.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Deskpro is an easy to use customer service software for businesses. It comes with a virtual assistant and chatbot. Deskpro enables the customer to contact the company easily and spve their queries. The chatbot of Deskpro is known as Appy Pie Chatbot.
Integration of Deskpro and Appy Pie Chatbot should be done because they both offer a great experience to the customers. Integration will help the company to reduce the customer’s effort to reach them and make the communication easier. It will also help the business to save time, money, and energy in managing the customer’s queries and complaints.
Integration of Deskpro and Appy Pie Chatbot will help the customers to interact with the company easily. They can talk to the chatbot of Appy Pie to get the information about any product or service. The chatbot of Appy Pie will answer questions related to products and services. If a customer wants to know more about a particular product or service, he/she can ask questions through chatbot. The chatbot will provide answers instantly without any delay. It will also help the customers to book appointments, manage their current accounts, set reminders, track orders etc.
Integration of Deskpro and Appy Pie Chatbot will help the businesses to save time by getting fewer calls from customers. Customers can contact via chatbot through mobile application or web platform instead of calling them. Chatbot of Appy Pie allows the customers to send the images, videos, audios etc. so that businesses can get more detailed information about their queries. This way companies can get more details about customer’s queries and can spve them quickly.
Integration of Deskpro and Appy Pie Chatbot will help businesses to reduce cost of customer support. Chatbots like Appy Pie will take care of customer’s queries quickly. Companies can focus on other things instead of spending time on each call. Integration of Deskpro and Appy Pie Chatbot will also help businesses to reduce false complaints as it will record all incidents in which customer has interacted with chatbot. So when a customer claims that he/she didn’t receive any response from chatbot, companies can refer this recorded video and voice files of customer to prove that customer did not give any information that led to respution of his/her query. This can reduce false complaints from customers.
In conclusion, integration of deskpro and Appy Pie Chatbot is highly beneficial for both, customers and business owners. It will help businesses to get fewer calls from customers and save time and resource in respving customer’s queries. For customers it means that they can get all information from chatbot without having to wait in queue or call companies again and again.
Deskpro Database Integration with MySQL Database
Deskpro Database Integration with ODBC Database
The process to integrate Deskpro and Appy Pie Chatbot may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.