Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.
Alegra is cloud-based accounting software for small firms and entrepreneurs that streamlines administrative tasks.
Alegra IntegrationsIt's easy to connect Deskpro + Alegra without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers when a new contact is created.
Triggers when a new estimate is created in Alegra.
Triggers when a new invoice is created.
Triggers when a new product or service is created.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Crear un contacto nuevo. Creates a new contact.
Crear una nueva cotización. Creates a new estimate.
Crear una nueva factura de venta. Create a new invoice.
Create a new Invoice Payment. Crear un nuevo pago a factura.
Crear Ãtem en Alegra. Create a Item in Alegra.
Crear un impuesto para Ãtems. Create a Tax for Items.
Enviar una cotización por correo. Send an estimate via email.
Enviar una factura por email. Send an invoice by email.
Actualizar un contacto en Alegra. Update an Alegra contact from a trigger.
Actualizar un Ãtem en Alegra. Update an item in Alegra.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Deskpro is a platform for help desk and ticketing systems. It is designed to handle all the requests of the users. Deskpro is static and it does not provide any customization. It has many features such as email integration, automated workflows, recurring tickets, etc. It offers the rich reports and it has good interface. It is easy-to-use and can be easily integrated with other applications. It is cost effective and supports all the devices like PCs, Macs, and mobile phones.
Alegra is an open source service management platform. It is used by small and mid-sized businesses for their service management and customer support. It uses Ruby on Rails technpogy and it can be installed on top of Amazon EC2 or Rackspace cloud. It provides a large number of features such as advanced data monitoring, flexible data storage, automatic system updates, etc. It is very easy to use and provide a great customer experience. It is free to use under the AGPL license.
Deskpro and Alegra are two different product which works separately but both have some common features which can be used jointly to provide a better spution for the clients. Both have a common feature – customer support – so they can be integrated together. One of the main benefits of integrating Deskpro and Alegra is that it saves time as well as money as there will be one fewer system to manage. If both the products are integrated together then the client will get a better customer support as well as a better reporting system as both the products have a reporting system embedded in them. The client will also get a better customer satisfaction as both the products provide a user-friendly interface and a great customer experience. Another advantage of integrating Deskpro and Alegra together is that it will save space as well as money as there will be no need of having multiple softwares installed in the client’s server. If Deskpro and Alegra are integrated together then there will be an increased efficiency of employees as there will be less work for them to do because the client will get all the services related to his customer support in one single place. It will also result in increased productivity because if all the information about the client’s clients are available in one single place then it will be easier for employees to find out information quickly without having to search for it in multiple systems. Also, if all the information about the client’s customers are in one place then it will be easier for employees to provide better customer support to customers because all the information will be available in one single place.
Some benefits of integrating deskpro and Alegra are:
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