Datadog is a service for IT, Operations and Development teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
It's easy to connect Datadog + Textline without coding knowledge. Start creating your own business flow.
Triggers when a new contact message is created.
This covers the data that you want to send to Datadog
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Datadog is a monitoring service that helps companies track and analyze their application infrastructure.
Textline is a text message management platform for customer engagement.
As of Oct 2018, Datadog has been integrated with Textline. In the fplowing blog post, I will be writing an article about the integration of Datadog and Textline, and how it will benefit Datadog’s users.
The fplowing are the benefits of integration of Datadog and Textline:
In conclusion, Datadog’s integration with Textline enables users to send out text messages to customers when certain metrics in Datadog exceeds threshpds, thereby improving their sales performance through increased conversion rates when customers receive immediate notifications. Moreover, when sending out text messages to customers, users can also include links which can direct to web pages or applications in addition to the standard text message. Further, the integration enables users to send out emergency notification via text message when something goes wrong with their system. As well, users can customize the priority level of the alerts so they only get critical alerts while the other minor alerts are filtered out. Additionally, users can customize the channel on which they want to receive the alerts on, i.e., SMS or email.
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