Integrate Datadog with Textline

Appy Pie Connect allows you to automate multiple workflows between Datadog and Textline

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About Datadog

Datadog is a service for IT, Operations and Development teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

About Textline

Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.

Want to explore Datadog + Textline quick connects for faster integration? Here’s our list of the best Datadog + Textline quick connects.

Explore quick connects
Connect Datadog + Textline in easier way

It's easy to connect Datadog + Textline without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact Message

    Triggers when a new contact message is created.

  • Actions
  • New Metric Post

    This covers the data that you want to send to Datadog

  • Create or update Contact

    Creates a contact.

  • Send Announcement

    Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.

  • Send Message

    Sends a new Message.

  • Send Survey

    Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search

  • Update Agent Status

    Updates a agent availability in textline.

How Datadog & Textline Integrations Work

  1. Step 1: Choose Datadog as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Textline as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Datadog to Textline.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Datadog and Textline

Datadog is a monitoring service that helps companies track and analyze their application infrastructure.

Textline is a text message management platform for customer engagement.

As of Oct 2018, Datadog has been integrated with Textline. In the fplowing blog post, I will be writing an article about the integration of Datadog and Textline, and how it will benefit Datadog’s users.

The fplowing are the benefits of integration of Datadog and Textline:

  • The integration will provide users the ability to send out text messages to customers when certain metrics in Datadog exceeds threshpds. This feature will enable users to improve their sales performance through increased conversion rates when customers receive immediate notifications. Moreover, when sending out text messages to customers, users can also include links which can direct to web pages or applications in addition to the standard text message.
  • The integration will provide users with an emergency notification functionality that enables them to send out an emergency text message to everyone in their contact list in case of emergency. The emergency notification feature can be triggered by the fplowing events:
  • A server goes down.
  • A server has reached its maximum capacity.
  • A service is unavailable.
  • A service is overloaded.
  • A service is under attack.
  • The integration will allow users to send out alerts via text message when something goes wrong with their system. Users can also configure alerts for specific alerts or groups of alerts, so they may receive customized alerts. For example, if there is an alert that indicates “a firewall has been breached”, users can customize the alert so they only receive the incident report when there are breaches on particular applications or servers. Furthermore, users can customize the priority level of the alerts so they only get critical alerts while the other minor alerts are filtered out. Additionally, users can customize the channel on which they want to receive the alerts on, i.e., SMS or email.

In conclusion, Datadog’s integration with Textline enables users to send out text messages to customers when certain metrics in Datadog exceeds threshpds, thereby improving their sales performance through increased conversion rates when customers receive immediate notifications. Moreover, when sending out text messages to customers, users can also include links which can direct to web pages or applications in addition to the standard text message. Further, the integration enables users to send out emergency notification via text message when something goes wrong with their system. As well, users can customize the priority level of the alerts so they only get critical alerts while the other minor alerts are filtered out. Additionally, users can customize the channel on which they want to receive the alerts on, i.e., SMS or email.

The process to integrate Datadog and Textline may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on February 01,2023 11:04 am